Client Support Manager

7 days ago


Cebu City, Central Visayas, Philippines Smartsourcing Full time

As a key member of our team, you'll play a crucial role in ensuring seamless service delivery to our clients. The ideal candidate will be responsible for managing calendars, handling administrative tasks, and troubleshooting issues to keep our teams on track.

About the Role

You'll work closely with our Client Experience Managers to ensure that everything runs smoothly. Key responsibilities include creating and maintaining accurate client data, providing regular progress reports, and offering general administrative support.

Key Responsibilities
  • Create and maintain accurate client data and documentation.
  • Provide regular progress reports to stakeholders.
  • Offer general administrative support to various departments or team members.
  • Handle confidential information with discretion.
  • Troubleshoot and resolve administrative issues promptly.
RequirementsAbout YouMust-Have Qualifications
  • Proficiency in MS Office Suite.
  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • A proactive attitude and problem-solving mindset.
  • Ability to handle confidential information.
Benefits

We're committed to creating an environment where you can thrive. Our benefits package includes fixed weekends off, 5-day Christmas Leave, HMO coverage, group life insurance, and more. Apply now and become part of our dynamic team.



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