Online Presence Specialist

6 days ago

Sorsogon, Bicol, Philippines beBeeReputation Full time ₱70,000 - ₱80,000
Job Title

GrowthAssistant seeks a highly skilled professional to help strengthen and protect clients' online presence.

Key Responsibilities
  • Monitor key review platforms for new activity and draft timely, professional responses to customer reviews.
  • Assist in implementing outreach campaigns to encourage satisfied clients to leave positive reviews.
  • Track review performance metrics and generate regular reports for management and clients.
  • Leverage AI tools for review responses, sentiment analysis, and customer follow-ups.
Requirements
  • A background in community management or customer success roles is required.
  • Prior experience in customer service, reputation management, or community building is essential.
  • Familiarity with AI tools, automation connectors, and basic Google Sheets/Excel proficiency is necessary.
  • Strong written communication skills with empathy and professionalism are required.
Benefits
  • The successful candidate will have the opportunity to work with a dynamic team and contribute to the growth of the company.
  • Professional development opportunities will be available to support the candidate's career goals.

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