Electronic Funds Transfer and Remittance Advice Expert
1 week ago
Indicle Offers Exciting Opportunities for Experienced Professionals
">We are looking for a motivated and results-driven leader to join our team as Manager of EFT/ERA Enrollment Operations. As a key member of our RCM team, you will be responsible for leading our EFT/ERA enrollment team and driving operational excellence in electronic funds transfer and remittance advice enrollment processes.
">About the Position">Lead and manage the EFT/ERA enrollment team, ensuring timely and accurate enrollment of payers across multiple platforms and systems.
Oversee daily team operations, including task assignment, progress tracking, and issue resolution.
Foster a collaborative and efficient team culture, emphasizing accountability and continuous improvement.
Develop and implement effective processes for EFT/ERA enrollment, ensuring compliance with industry regulations and client-specific requirements.
Monitor and analyze enrollment metrics to identify areas for process improvement and implement best practices to streamline workflows.
Maintain up-to-date knowledge of payer requirements and industry regulations related to EFT/ERA enrollment processes.
Key Responsibilities:
Enrollment Accuracy:
Achieve a 99% accuracy rate in EFT/ERA enrollment submissions.
Timeliness of Enrollment:
Ensure 95% of enrollments are completed within payer-specified timeframes.
Resolution of Delayed Enrollments:
Resolve 100% of delayed enrollments within five business days of issue identification.
Error Reduction:
Maintain error rates for enrollments at below 1%.
Client Satisfaction:
Achieve and sustain a 95% satisfaction rate from clients regarding EFT/ERA enrollment services.
Audit Compliance:
Pass 100% of internal and external audits related to EFT/ERA enrollment accuracy and compliance.
Process Efficiency:
Implement process improvements that result in a 20% reduction in turnaround time for enrollments within six months.
Requirements:
Bachelor's degree in healthcare administration, business, or a related field. Master's degree preferred.
Minimum of 5 years of experience in EFT/ERA enrollment or RCM operations, with at least 2 years in a leadership role.
Strong understanding of payer requirements, EDI processes, and healthcare payment workflows.
Proven ability to manage and develop teams effectively.
Proficiency in healthcare RCM systems, EFT/ERA portals, and data analytics tools.
Excellent problem-solving and organizational skills, with a high level of attention to detail.
Strong communication skills and the ability to collaborate with cross-functional teams.
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