Data Quality Assurance Manager

5 days ago


Angeles City, Central Luzon, Philippines On Spot Global Corporation Full time

OnSpot Global Corporation is a dynamic startup company that specializes in providing top-notch outsourcing solutions with a particular focus on the logistics industry.

We are committed to delivering exceptional customer service and building strong relationships with our clients. Our team of experienced professionals provides tailored solutions that meet the unique requirements of each client.

The Data Quality Assurance Manager will play a key role in maintaining the quality of data entry and team performance throughout the pilot program. This individual will be responsible for quality assurance (QA), coaching, upskilling, and training new team members.

  1. Key Responsibilities:
  2. Conduct regular quality assurance checks to ensure that all data entry and registration tasks are completed accurately and efficiently.
  3. Provide coaching and feedback to team members to maintain high standards of performance and accuracy.
  4. Lead training sessions for new team members, ensuring they are well-equipped to perform their tasks effectively.
  5. Upskill the existing team by identifying areas for improvement and providing training on best practices.
  6. Assist the team with data entry tasks as needed, particularly during peak periods or when additional support is required.
  7. Monitor team performance and provide ongoing guidance to ensure tasks are completed to the highest standards.
  8. Tools and Technologies:
  9. Slack, Zendesk, GSuite, and Schoolmint are used to facilitate communication, training, and workflow management.
  10. Requirements:
  11. A strong leader with excellent communication and problem-solving skills.
  12. Ability to work independently and as part of a team.
  13. Excellent analytical and problem-solving skills.


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