Quality Assurance Manager
3 days ago
We are seeking an experienced Quality Manager to join our team at Sutherland Global. As a Quality Manager, you will be responsible for driving quality improvements and ensuring compliance with key initiatives.
Key Responsibilities:- Collect and analyze customer feedback from internal and external channels
- Ensure compliance with key initiatives through complaint tracking and project management
- Build a positive experience by disseminating best practices
You should have a strong background in quality assurance, customer experience, or a related field. Proven project leadership skills and excellent communication abilities are essential.
You should also be able to inspire and influence others, possess a passion for learning, and have good computer skills.
Exceptional research skills, a professional demeanor, and attention to detail are also required.
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Test and Quality Assurance Manager
3 days ago
Angeles City, Central Luzon, Philippines MCI Full timeTest and Quality Assurance Manager Job DescriptionWe are seeking an experienced Test and Quality Assurance Manager to lead our quality assurance efforts. The successful candidate will be responsible for ensuring the quality and reliability of products, services, or processes within the organization.The Test and Quality Assurance Manager will design,...
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Quality Assurance Manager
2 days ago
Angeles City, Central Luzon, Philippines TP Full timeJob DescriptionWe are seeking a highly skilled Quality Assurance Manager to join our team at TP. This is an excellent opportunity for a motivated individual to take on a challenging role in a dynamic environment.Main ResponsibilitiesMonitor and Evaluate Quality: Ensure that all customer contact methods meet the required quality standards, identifying areas...
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Quality Assurance Manager
2 days ago
Angeles City, Central Luzon, Philippines Universal Access and Systems Solutions Inc. Full timeQuality Assurance ManagerThe Quality Assurance Manager oversees the quality assurance processes to ensure high standards in customer interactions and compliance with company policies.This role involves managing the QA team, analyzing performance data, and working closely with operations to enhance customer experience and agent efficiency.Key...
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Quality Assurance Specialist
3 days ago
Angeles City, Central Luzon, Philippines MCI Full timeJob OverviewWe are seeking a highly skilled Quality Assurance Specialist to join our team. As a QA Specialist, you will be responsible for ensuring the quality and reliability of products, services, or processes within the organization.Your role will involve designing, implementing, and executing quality assurance procedures, conducting tests, analyzing...
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Assurance of Quality Manager
2 days ago
Angeles City, Central Luzon, Philippines Mass Markets Full timeThe Ideal Candidate:We are looking for a highly motivated and dedicated individual who is passionate about quality and customer satisfaction. The ideal candidate should possess excellent analytical, problem-solving, and decision-making skills, with the ability to identify issues, analyze data, and implement effective solutions. Additionally, the candidate...
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Quality Assurance
3 days ago
Angeles City, Central Luzon, Philippines Mass Markets Full timePOSITION OVERVIEWMCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.As a Quality Assurance (QA) Specialist, you will be responsible...
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Quality Assurance
1 week ago
Angeles City, Central Luzon, Philippines MCI Full timeMCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.As a Quality Assurance (QA) Specialist, you will be responsible for ensuring the...
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Quality Assurance
1 week ago
Angeles City, Central Luzon, Philippines MCI Full timePOSITION OVERVIEWMCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.As a Quality Assurance (QA) Specialist, you will be responsible...
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Data Quality Assurance Manager
5 days ago
Angeles City, Central Luzon, Philippines On Spot Global Corporation Full timeOnSpot Global Corporation is a dynamic startup company that specializes in providing top-notch outsourcing solutions with a particular focus on the logistics industry.We are committed to delivering exceptional customer service and building strong relationships with our clients. Our team of experienced professionals provides tailored solutions that meet the...
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Product Quality Assurance Specialist
2 days ago
Angeles City, Central Luzon, Philippines Mass Markets Full timeAbout the Role:MCI, a leading Business Process Outsourcing (BPO) company, seeks a highly motivated Product Quality Assurance Specialist to ensure the quality and reliability of products, services, or processes within the organization. As a member of our team, you will be responsible for designing, implementing, and executing quality assurance procedures,...
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Web Quality Assurance Specialist
3 days ago
Angeles City, Central Luzon, Philippines Novanox LTD Full timeWeb Quality Assurance Specialist RoleWe are seeking a skilled Web Quality Assurance Specialist to join our team. The ideal candidate will have experience in QA for website quality assurance and a solid understanding of website development processes.About the Job:- Conduct comprehensive testing to ensure the highest level of quality for our company's...
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Quality Assurance and Training Specialist
5 days ago
Angeles City, Central Luzon, Philippines On Spot Global Corporation Full timeWe are seeking a Quality Assurance and Training Specialist to join our team at OnSpot Global Corporation.This role will involve leading the quality assurance process to ensure data entry and registration tasks are completed accurately and efficiently.You will be responsible for:Developing and implementing quality assurance processes to ensure data accuracy...
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Angeles City, Central Luzon, Philippines Majorel Full timeAbout the RoleMajorel Philippines Corp. is seeking a seasoned Quality Assurance Manager to lead our Contact Center Quality program for a premium hi-tech audio device client.
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Quality Assurance Specialist
7 days ago
Angeles City, Central Luzon, Philippines Z Getcare Systems Inc. Full timeAbout the Role:We are looking for a skilled Software Quality Analyst to join our team at Z Getcare Systems Inc. As a key member of our quality assurance team, you will play a crucial role in ensuring the high quality of our software products.Main Responsibilities:Develop and implement comprehensive test plans and test cases.Conduct thorough unit and...
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Quality Assurance and Improvement Manager
4 days ago
Olongapo City, Central Luzon, Philippines Sanyo Denki Philippines, Inc. Full timeWe are seeking a highly skilled Quality Assurance and Improvement Manager to join our team at Sanyo Denki Philippines, Inc. This is a full-time position that requires a high level of technical expertise and experience in quality assurance and process improvement.In this role, you will be responsible for conducting quality assurance tests and inspections to...
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Clark | Quality Assurance Assistant Manager
2 days ago
Angeles City, Central Luzon, Philippines TP Full timeTP Clark | Quality Assurance Assistant ManagerJob Description:Monitors and evaluates the quality of inbound and/or outbound telephone calls and other customer contact methods (e.g., email, chat) for accuracy and adherence to quality standards.Documents quality issues and performance measures for management review.Provides information to assist in the...
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Website Quality Assurance Specialist
5 days ago
Angeles City, Central Luzon, Philippines NovanoxPH Full time**Job Description**We are seeking a Web Quality Assurance Professional to join our team at NovanoxPH. The ideal candidate will have experience in conducting regular testing of websites, including identifying and documenting bugs, improving user experience, and testing technical processes on our sites.Key Responsibilities:
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Quality Assurance
2 weeks ago
Tarlac City, Central Luzon, Philippines TRB Express, Inc Full timeWe are seeking a Quality Assurance Officer to be responsible for the inspection and verification of parcels before shipment. The successful candidate will ensure that all parcels leaving the warehouse meet the required quality standards, are correctly labeled, and are free from damage or discrepancies. This role is vital to maintain the accuracy and...
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Quality Assurance Specialist Trainer
1 day ago
Angeles City, Central Luzon, Philippines On Spot Global Corporation Full timeQuality Assurance Specialist TrainerThis role involves participating in weekly QA calibration sessions to ensure training materials align with performance standards and metrics. The ideal candidate should be able to integrate QA feedback into training sessions to continuously improve trainee performance.Key ResponsibilitiesLead new hire training sessions...
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Quality Assurance Manager
4 days ago
Angeles City, Central Luzon, Philippines Sutherland Full timeJob Description:We are seeking an organized and reliable Quality Manager to champion the voice of the customer and ensure compliance with key initiatives. The successful candidate will collect and analyze customer feedback, track complaints, report on status, and manage projects that result in identified issues being prevented or mitigated for future...