US Payroll Support Engineer

3 days ago


Manila, National Capital Region, Philippines Ll Oefentherapie Full time

As a Technical Support Engineer on our SuitePeople US Payroll team, you will be responsible for providing technical assistance to our customers, resolving post-sales inquiries, and facilitating customer relationships with our support organization.

Key responsibilities include taking incoming calls and cases related to US Payroll, filing issues and enhancements, creating knowledge base solutions, conducting UATs and trainings, working directly with client Authorized Payroll contacts, and assisting clients in payroll tax reconciliation and setup.

We are seeking a highly motivated and detail-oriented individual with a strong background in payroll or accounting, who possesses excellent communication skills, both verbal and written. You should be able to effectively communicate technical information to non-technical customers and maintain confidentiality and discretion when handling sensitive customer information.

As a member of our support organization, you will have the opportunity to grow professionally, develop new skills, and contribute to the success of our customers. If you are a passionate and customer-focused professional who is eager to make a meaningful contribution to our team, we encourage you to apply for this exciting opportunity.



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