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Customer Engagement Coordinator

2 weeks ago

Pasig, National Capital Region, Philippines GameOps Inc. Full time

As a Customer Engagement Coordinator at GameOps Inc., you'll be responsible for building and maintaining strong relationships with our players.

Key Responsibilities:
  • Communicate with players through various software tools to resolve issues and provide exceptional customer service.
  • Collaborate with colleagues to develop strategies to enhance player satisfaction.
Qualifications:
  • Bachelor's degree in any field.
  • Excellent English communication skills.
  • Strong desire to learn Internet and website technologies.
  • Ability to diagnose and solve problems with varying complexity.
  • Effective cross-functional collaboration and communication.
  • Knowledge of internet, social media, and technical terminology.
  • Experience playing various Web3 games.
  • Familiarity with different cryptocurrencies and NFTs.
  • Desirable: Maple Story PC experience.
  • Required: flexibility to work onsite on shifting schedules.