Customer Engagement Coordinator

2 weeks ago


Pasig, National Capital Region, Philippines Staff Domain Inc Full time

About Us:

At Staff Domain Inc, we are seeking a highly skilled Customer Engagement Coordinator to optimize our sales workflow, enhance lead generation, and streamline customer engagement processes. This role is critical for improving targeting accuracy, maintaining up-to-date customer data, and driving effective marketing automation strategies.

Responsibilities:
  • Configure and manage Monday CRM to align with sales, marketing, and customer service objectives.
  • Research and identify targeted businesses and key decision-makers using industry-specific tools and databases.
  • Qualify, verify, and update contact information to ensure CRM data accuracy and relevance.
  • Design and implement automated workflows to improve lead nurturing, task assignments, and follow-up processes.
  • Collaborate with cross-functional teams to align CRM initiatives with organizational goals.
Requirements:
  • Bachelor's degree in Information Technology, Business Administration, or Marketing.
  • 3+ years of experience in CRM administration, data management, or a related field.
  • Proficiency in Monday CRM, including workflow automation, campaign setup, and reporting features.
  • Experience with data enrichment tools (e.g., LinkedIn Sales Navigator, ZoomInfo) and email marketing platforms (e.g., Mailchimp).
  • Strong analytical skills to interpret data trends and generate actionable insights.


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