Banking and Finance Expert
5 days ago
**J-K Network Services Overview:**
We are a top bank in Asia, providing a wide range of financial services to our customers.
As a CSR Bank Consultant, you will be responsible for ensuring first call resolution, introducing and promoting digital banking solutions, and contributing to fulfilling customer's needs.
This is a shifting schedule position with a salary of Php 37,000.
The training will be on-site, and after the training, it will be a hybrid work set-up.
- Ensure first call resolution for customers contacting us through our voice channel by consistently utilizing available tools and resources.
- Introduce, promote and assist customers with digital banking solutions to meet customer needs.
- Contribute to fulfilling customer's needs by providing personal banking products and services with a customer-centric approach.
The ideal candidate will have:
- At least 2 years of experience as a Customer Service Specialist.
- At least 1 year experience working in Banking& Finance.
- Experience working in a BPO company is an advantage.
**Recruitment Process:**
- Operations Interview (FACE TO FACE)
- Assessment (ONLINE)
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