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Application Support Specialist Leader

1 week ago

Taguig, National Capital Region, Philippines Nityo Infotech Full time

About the Role

Nityo Infotech invites applications for the position of Senior Application Support Specialist(Onsite). As a key member of our team, you will be responsible for delivering high-quality technical support and solutions to our clients.

Key Responsibilities

  1. Technical Support: Provide expert-level technical support to clients via phone, email, or on-site visits.
  2. Solution Development: Develop and implement customized solutions to meet client needs.
  3. Collaboration: Work closely with cross-functional teams to ensure seamless delivery of services.
  4. Process Improvement: Continuously evaluate and improve technical processes to enhance efficiency and quality.

Requirements

  • Technical Expertise: Proven experience with Oracle SQL programming and presentation tools.
  • Communication Skills: Excellent verbal and written communication skills to effectively interact with clients and colleagues.
  • Problem-Solving: Strong problem-solving skills to resolve complex technical issues.
  • Adaptability: Ability to adapt quickly to changing priorities and deadlines.