Customer Service Representative

3 weeks ago


Cebu City, Central Visayas, Philippines Staff Outsourcing Solutions Full time
Staff Outsourcing Solutions

We are seeking highly motivated and skilled Customer Service Representatives to join our team. As a key member of our staff, you will be responsible for providing exceptional customer service to our clients.

Key Responsibilities:
  • Respond to customer inquiries via phone, email, and chat
  • Resolve customer complaints and issues in a timely and professional manner
  • Provide product and service information to customers
  • Meet or exceed performance metrics and targets
Requirements:
  • At least 6 months of customer service experience
  • Excellent verbal and written communication skills
  • Average typing speed of 45-50 WPM
  • Knowledge of e-commerce and retailing is a plus
  • Ability to work in a fast-paced environment and multitask
  • Strong analytical and problem-solving skills
  • Team player with excellent communication and interpersonal skills
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for career growth and advancement
  • State-of-the-art technology and equipment
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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