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Driver Success Coordinator

2 weeks ago

Cebu City, Central Visayas, Philippines Lalamove Full time

We're looking for a highly detail-oriented individual to join our team as a Driver Operations Associate. In this role, you'll play a crucial part in ensuring the success of our drivers and providing exceptional customer service.

Your key responsibilities will include training and verifying drivers, recommending process improvements, and collecting required documents. You'll also be responsible for enforcing Driver SOPs and policies, as well as supporting special projects and filling in for staff when necessary.

To succeed in this role, you should have experience in customer service and coordinating with stakeholders. Leadership and training experience would be a plus, but it's not necessary. What's most important is your ability to work effectively in a fast-paced environment and demonstrate high levels of grit and perseverance.

If you're passionate about delivering excellent customer experiences and working collaboratively with others, we encourage you to apply for this exciting opportunity.