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Taguig, National Capital Region, Philippines Sutherland Full timeRequirementsMinimum 3-4 years of relevant experience in Ethics and Compliance in a BPO setting.Experience in HR handling cases and good to excellent Excel skills.Proficient in MS Office Applications and exposure to AI tools.Excellent analytical, verbal, and written communication skills.Able to work flexible hours and quickly adapt to changing circumstances.
Ethics and Compliance Officer
2 weeks ago
Responsibilities
The Senior Manager – Ethics & Compliance will be responsible for promoting a culture of integrity and compliance within Sutherland. They will conduct internal investigations, manage training and communication programs, and support policy management.
Investigations
- Conduct thorough investigations into matters reported on the Company's Ethics hotline, including interviewing subjects and witnesses, reviewing financial and non-financial data, and creating accurate investigation reports.
- Provide operational support to investigation teams as needed.
Training & Communication
- Manage and administer corporate ethics program trainings, collaborating with stakeholders to design and develop tailored training materials.
- Drive annual communication plans, developing strategies and delivering content (awareness messages, posters, etc.) in collaboration with cross-functional SMEs and process owners.
Policy Management
- Manage and support the corporate ethics policy framework, maintaining and updating the repository of corporate ethics policies and procedures.
- Oversee mandatory ethics trainings for new hire employees.
Qualifications
- Qualified Accountant/ Lawyer / MBA or other degree with CFE/CCEP/CAMS or similar certification preferred.
- Minimum 6-8 years of relevant experience.
- Fluent in English; knowledge of additional languages will be a plus.
- Candidates from Big 4 consulting firms will be given preference.
- Strong analytical skills, ability to interpret data, identify trends, and make suggestions for improvements.
- Excellent presentation and MS Office skills.
- Familiar with global anti-bribery and corruption legislations such as the FCPA, UKBA, etc.
- Experienced in conducting Fraud Risk Assessments.
- Strong verbal and written communication skills; able to articulate in a clear, constructive, and professional manner.
- An out-of-the-box thinker and team player, willing to work flexible hours and quickly adapt to a diverse and multicultural environment.