Customer Service Ambassador

4 weeks ago


Subic Bay Freeport Zone, Philippines Exact Star Subic Corporation Full time
Overview

We are a dynamic and forward-thinking organization committed to providing exceptional customer experiences. Our team is dedicated to delivering top-notch service that exceeds expectations.

Salary

The estimated annual salary for this position is $35,000 - $45,000, commensurate with experience and qualifications.

About the Job

This role is perfect for individuals who thrive in fast-paced environments and possess excellent communication skills. As a key member of our support team, you will be responsible for handling customer inquiries via various channels, including phone, email, and chat.

Job Responsibilities
  • Handle customer interactions with professionalism and empathy, ensuring a positive experience for every customer.
  • Utilize strong verbal and written communication skills to effectively resolve customer issues and concerns.
  • Collaborate with internal teams to provide seamless support and ensure customer satisfaction.
  • Stay up-to-date with product knowledge and training to provide accurate information to customers.
Required Skills and Qualifications
  • High school diploma or equivalent required; degree in a related field preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
  • Able to multitask and prioritize tasks efficiently, with a focus on meeting deadlines.
  • Possess above-average English comprehension and writing skills.
  • Familiarity with customer relationship management (CRM) software a plus.
Benefits

We offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as paid time off and holidays.



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