Customer Engagement Representative

3 days ago


Davao City, Davao, Philippines Techno telecom ecoland branch Full time

We are looking for a highly skilled and dedicated individual to join our team as a Pre-Sales Customer Service Representative at Techno telecom ecoland branch. This role requires excellent communication and interpersonal skills to provide top-notch support to our customers.

About the Role
  • This position involves being the first point of contact for potential customers and assisting them in making informed purchasing decisions.
Responsibilities and Expectations
  • Identify customer needs and offer tailored solutions to meet those needs.
Requirements
  • Previous experience in customer service, sales, or a similar pre-sales role is desired.
  • Exceptional communication and interpersonal skills.
  • A customer-centric approach with a focus on delivering exceptional service.
  • The ability to work independently and collaboratively as part of a team.
  • Proficiency in CRM software and Microsoft Office Suite.
  • A proactive and solution-oriented mindset.
What We Offer
  • A dynamic and supportive work environment.


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