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Customer Engagement Specialist

2 weeks ago

Davao City, Davao, Philippines KHIARA SWEET ICE SCRUMBLE Full time

KHIARA SWEET ICE SCRUMBLE seeks a skilled Customer Engagement Specialist to promote and sell our products or services to customers.

About the Role
  • The ideal candidate will be responsible for engaging with potential and existing customers to understand their requirements and recommend suitable products or services.
Responsibilities
  • Engaging Customers: Develop strong relationships with customers to understand their needs and preferences.
  • Promoting Products: Present and demonstrate the features, advantages, and benefits of our products or services to customers.
  • Generating Leads: Identify potential leads through various sources, including cold calling, networking, and attending events.
Requirements
  • Education: A high school diploma or equivalent is typically required, though a bachelor's degree in business, marketing, or a related field may be preferred.
  • Sales Experience: Previous experience in sales or customer service is often preferred, particularly in the relevant industry.
  • Communication Skills: Strong verbal and written communication skills to effectively engage with customers, explain products, and negotiate deals.
  • Customer Service Orientation: Ability to understand and address customer needs, provide solutions, and ensure customer satisfaction.