Career Opportunity as Senior Technical Writer

21 hours ago

Caloocan City, National Capital Region, Philippines beBeeCareer Full time $100,000 - $120,000
Senior Technical Writer Role

Key Responsibilities:

  • Develop high-quality, user-friendly content for internal and external audiences.
  • Partner with cross-functional teams to create knowledge base articles, FAQs, troubleshooting guides, snippets, and internal enablement documents.
  • Use AI-assisted tools to accelerate drafting, auditing, and surfacing weak or duplicate content.
  • Conduct recurring content audits to ensure accuracy, relevance, and discoverability.
  • Mentor junior writers in best practices for technical writing, SEO, and AI adoption.

Competencies:

  • Customer Obsession: Writes with empathy, prioritizing clarity and usability for customers and internal teams.
  • Technical Acumen: Proficient in CMS platforms, analytics dashboards, and structured authoring systems.
  • Communication: Strong written and verbal skills to engage with SMEs and explain technical concepts.
  • Collaboration: Builds strong partnerships with Product, Engineering, Support, and CS teams.
  • Attention to Detail: Ensures all content is accurate, complete, and error-free.
  • Problem-Solving: Proactively identifies knowledge gaps and proposes scalable solutions.
Benefits of Working at Our Company

We offer a dynamic work environment that encourages continuous improvement, innovation, and collaboration. Our team is committed to delivering exceptional results and making a meaningful impact on our customers' success.

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