Help Desk Technician

20 hours ago


Cebu City, Central Visayas, Philippines Ascendion Full time

Job Description

We are seeking a highly motivated and experienced help desk technician to join our team at Ascendion.

Main Responsibilities

  • Provide technical assistance to customers via phone, email, or chat.
  • Troubleshoot and resolve technical issues efficiently and effectively.
  • Collaborate with internal teams to ensure seamless issue resolution and customer satisfaction.

Required Skills and Qualifications

  • High school diploma or equivalent; additional certifications or training in customer service or IT support is a plus.
  • 1-2 years of experience in customer service or IT support roles.
  • Excellent communication skills, both written and verbal.


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