Process Quality Lead

Title: Quality and Process Excellence Lead - L2 Requisition ID: 46358 City: Cebu Country/Region: PH Responsibilities:Supporting process excellence initiatives and driving improvement projects in a complex and fast-paced environment.Driving benchmarking and best practices deployment across accounts.Identifying process gaps & improvement opportunities to...

Search by 'Skills' or 'Keywords' or 'Requisition ID' Search by Country Select how often (in days) to receive an alert: Work with us Title: Quality and Process Excellence Lead - L2 Requisition ID: 46358 City: Cebu Country/Region: PH Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on...

About the JobWe are seeking a highly experienced Quality Assurance Lead to join our team. In this role, you will be responsible for overseeing QA processes, implementing continuous improvement initiatives, and ensuring consistent quality standards are met.The ideal candidate will have a strong background in data analytics, collections, or financial account...

Job SummaryWe are looking for a highly motivated and experienced Quality Assurance Lead to join our team. In this role, you will be responsible for leading quality assurance efforts, analyzing data, and collaborating with teams to enhance efficiency, accuracy, and customer satisfaction.The ideal candidate will have a strong background in data analytics,...

Job Summary:The Partner Quality Leader is responsible for ensuring ALIGHT's CARE Quality Program is effectively executed and delivered upon by their aligned Partner team leads (TLs) when monitoring and coaching their Customer Care representatives. They will work closely with the Partner Site Operations Manager and ALIGHT customer care to achieve continuity...

Key ResponsibilitiesAs a Quality Manager, you will be responsible for:* Managing a team of 15-20 quality analysts* Monitoring agents for compliance with established processes, policies, and guidelines* Analyzing information to build recommendations to reduce errors and improve process performance* Collaborating with the supervisor and/or team lead to provide...

Job SummaryThe Partner Quality Leader plays a crucial role in ensuring the effective execution of ALIGHT's CARE Quality Program. This involves working closely with Partner team leads to monitor and coach Customer Care representatives, achieving continuity between management teams and customer care representatives.Key Responsibilities:Develop and facilitate...

About This Role">This position offers an exciting opportunity for a motivated individual to join our team as a Quality Assurance Lead. The successful candidate will be responsible for ensuring consistent quality standards are met within our organization by overseeing QA processes and implementing continuous improvement initiatives.">About Us">Private...

We are looking for an Operational Excellence Specialist to join our team. As an specialist, you will be responsible for driving operational improvement and enhancing the overall quality of our healthcare services.About the TeamYou will be working closely with a talented team of professionals who share your passion for quality management and process...

The QA Lead is responsible for ensuring consistent quality standards are met within the organization by overseeing QA processes and implementing continuous improvement initiatives. The role involves leading quality assurance efforts, analyzing data, and collaborating with teams to enhance efficiency, accuracy, and customer satisfaction. A strong background...