Financial Liaison Associate
6 days ago
FREELANCE BOOKKEEPING services is seeking a Financial Liaison Associate to join our team.
About the PositionThe Financial Liaison Associate will act as a liaison between our company and customers who have outstanding payments.
This role requires strong communication and interpersonal skills, as well as the ability to negotiate payment plans and build relationships with customers.
The Financial Liaison Associate will also be responsible for investigating account discrepancies and accurately documenting all communication with customers.
Key Functions- Act as a liaison between our company and customers
- Negotiate payment plans with customers
- Build strong relationships with customers to facilitate timely payments
- Investigate account discrepancies and accurately document all communication
- Excellent communication and interpersonal skills
- Strong negotiation and problem-solving abilities
- Proficiency in basic accounting principles and practices
- Experience with collections software and customer relationship management (CRM) systems
- Ability to work independently and manage a high volume of accounts
- Knowledge of relevant laws and regulations pertaining to debt collection
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