Client Services Representative

1 week ago


Hagonoy, Central Luzon, Philippines beBeeClientServices Full time ₱2,700,000 - ₱4,500,000

We are seeking a highly skilled Client Services Representative to join our team. As the primary point of contact for business clients, you will be responsible for providing timely and professional support via email, chat, and phone.

Key Responsibilities:

  • Act as the front line for business clients, handling incoming support inquiries with professionalism, empathy, and efficiency.
  • Troubleshoot and resolve operational, technical, or order-related issues in a timely manner.
  • Collaborate with internal teams to ensure smooth service delivery.
  • Maintain accurate records of client interactions and issue resolutions.
  • Identify recurring problems and escalate them appropriately.

Required Skills & Experience:

  • 1–3 years of experience in customer support, account management, or operations (B2B preferred).
  • Excellent written and verbal communication skills.
  • Strong problem-solving skills with a customer-first attitude.
  • Experience working with CRM and ticketing systems.
  • Detail-oriented and organized, with the ability to prioritize and manage time effectively.

Benefits:

  • Remote work opportunity.
  • New York time zone.

Other Requirements:

  • Comfortable working in a fast-paced environment.
  • Team player who can also work independently.


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