Contact Center Specialist

2 weeks ago


Cebu City, Central Visayas, Philippines Neksjob Full time

Neksjob Overview

We are a leading company in the logistics industry, providing innovative solutions to our clients.

Our Mission

Our mission is to deliver exceptional results and exceed our clients' expectations.

The Job

We are seeking a Customer Service Representative to join our team. The ideal candidate will have excellent communication skills and be able to work effectively in a fast-paced environment.

Responsibilities

  • Provide exceptional customer service and support to clients
  • Respond to customer inquiries and concerns in a timely and professional manner
  • Collaborate with internal teams to achieve business objectives

Qualifications

  • At least Senior High School Graduate
  • Call center experience is preferred but not required
  • Good communication skills

Benefits

Neksjob offers a comprehensive benefits package to its employees, including health insurance, retirement plans, and paid time off.



  • Cebu City, Central Visayas, Philippines Polaris Careers Full time

    About the TeamOur Contact Center team is dedicated to delivering exceptional customer experiences. As a Contact Center Specialist, you will be part of a dynamic and supportive team that prioritizes collaboration and mutual respect.Key Responsibilities:Customer Engagement: Respond to customer inquiries, resolve issues, and provide product information.Order...


  • Tacloban City, Eastern Visayas, Philippines EPX: EPERFORMAX CONTACT CENTERS Full time

    About the JobWe are seeking a highly skilled Contact Center Supervisor to join our team at EPX: EPERFORMAX CONTACT CENTERS. This is a critical role in ensuring the success of our service desk program/account, thereby also contributing to the overall success of our organization.Main ResponsibilitiesSupervise and manage a team of contact center agents to...


  • Cebu City, Central Visayas, Philippines Your Go to Recruiter Full time

    **Job Summary**Your Go to Recruiter seeks an experienced Application Administration specialist to lead the development and maintenance of our contact center solution. As a key member of our team, you will design and implement functional contact flows, ensuring seamless interactions between our solution and telephony carriers.\The ideal candidate will have a...


  • Cebu City, Central Visayas, Philippines Tasq Staffing Solutions Full time

    Role OverviewWe are looking for a skilled Senior Banking Operations Manager to join our team at Tasq Staffing Solutions. As a Customer Service Team Lead, you will be responsible for overseeing the day-to-day activities of a contact center team and ensuring that customers receive exceptional service.Main Responsibilities:Supervise a team of customer service...


  • Cebu City, Central Visayas, Philippines Eteam Full time

    Eteam is committed to delivering exceptional customer experiences, and we are looking for a highly motivated Contact Center Professional to help us achieve this goal. As a key member of our team, you will play a critical role in ensuring that our customers receive the highest level of service and support.Job Summary:We are seeking a qualified candidate who...


  • Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time

    **Job Overview:**TASQ Staffing Solutions is seeking an experienced Financial Services Trainer to join our team. As a Trainer, you will play a key role in developing the skills of our contact center team members.**Responsibilities and Expectations:**Develop and deliver training programs to improve customer service skillsMaintain relationships with...


  • Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time

    Job SummaryWe are seeking an experienced QA Analyst to join our Contact Center team. The ideal candidate will have a proven track record of providing exceptional customer service, identifying and resolving customer complaints, and collaborating with cross-functional teams to improve processes.


  • Cebu City, Central Visayas, Philippines TORCH Solutions Full time

    About the JobWe are hiring a Contact Center Representative to provide world-class customer support. As a Contact Center Representative, you will be the face of our company, interacting with customers and resolving their queries in a timely and efficient manner.Key Responsibilities:* Handle customer calls, emails, or chats in a professional and courteous...


  • Cebu City, Central Visayas, Philippines Neksjob Full time

    Neksjob is a dynamic company that prides itself on providing exceptional customer experiences. As a Contact Center Specialist, you will play a critical role in achieving this goal by providing high-quality support to our customers. Your primary responsibility will be to handle customer inquiries and resolve issues in a timely and professional manner.To be...


  • Cebu City, Central Visayas, Philippines Neksjob Full time

    **Job Description**As a Contact Center Representative at Neksjob, you will play a critical role in delivering exceptional customer experiences. Your main responsibility will be to respond to customer inquiries and resolve their concerns in a timely and professional manner.**Key Responsibilities**You will be responsible for assisting customers with returns,...


  • Cebu City, Central Visayas, Philippines Neksjob Corporation Full time

    **Job Description**We are seeking an experienced Customer Service Representative to join our team. As a key member of our contact center, you will be responsible for handling customer inquiries, resolving complaints, and providing information about products and services.Key Responsibilities:Handle customer calls, emails, and chats in a professional and...


  • Cebu City, Central Visayas, Philippines QBE Insurance Group Full time

    Job Summary:We are seeking a highly motivated and customer-focused individual to join our Insurance Contact Center team as an Insurance Contact Center Agent at QBE Insurance Group.Main Responsibilities:To respond to customer inquiries and resolve issues in a timely and professional manner.To maintain accurate records of customer interactions and...


  • Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time

    We are looking for an experienced Quality Control Manager - Contact Center to oversee the quality control functions of our contact center operations. The successful candidate will have a proven track record of implementing quality control processes and ensuring compliance with regulatory requirements.Key responsibilities include:Developing and implementing...


  • Cebu City, Central Visayas, Philippines Trinity Workforce Full time

    About the Role:We are seeking an experienced Contact Center Team Lead to join our Trinity Workforce team. In this role, you will be responsible for leading a team of customer service representatives and managing daily operations to ensure excellent customer satisfaction.The successful candidate will have a proven track record in contact center operations...


  • Cebu City, Central Visayas, Philippines Tasq Staffing Solutions Full time

    Contact Center Operations Supervisor Job Description:Tasq Staffing Solutions is seeking a skilled Team Leader to supervise the day-to-day operations of our contact center. As a key member of our operations team, you will oversee the execution of processes, drive performance, and ensure excellent quality and productivity across channels.About the Role:This...


  • Cebu City, Central Visayas, Philippines Chong Hua Hospital Full time

    Chong Hua Hospital is looking to hire an experienced and highly dynamic Contact Center Manager who will be having a key leadership role responsible for overseeing and managing all the daily operations of the department, ensuring high quality, efficient handling of incoming calls via Care Link, social media inquiries, and non-patient inquiries related to...

  • Contact Center Role

    5 days ago


    Cebu City, Central Visayas, Philippines ETeam Full time

    ETeam is a cutting-edge BPO provider that's dedicated to delivering exceptional results for our clients. We're looking for a highly motivated and experienced CSR to join our team. As a Contact Center Representative, you'll play a critical role in building strong relationships with our clients and their customers.About the Team:We're a dynamic team of...


  • Cebu City, Central Visayas, Philippines TDCX Group Full time

    Unlock your full potential at TDCX, a fast-growing BPO company that values its employees. As a Contact Center Manager, you'll have the opportunity to lead, inspire, and motivate others to achieve their best.Our top reasons to join us include attractive remuneration, great perks, and performance incentives. We also offer comprehensive medical, insurance, or...


  • Cebu City, Central Visayas, Philippines Stark Asia Solutions Inc. Full time

    Our MissionAt Stark Asia Solutions Inc., we are committed to delivering exceptional customer experiences through efficient and effective workforce management practices. As a Real-Time Analyst, you will be instrumental in achieving this goal by analyzing data, identifying trends, and implementing improvements to optimize our contact center operations.Key...


  • Cebu City, Central Visayas, Philippines Neksjob Corporation Full time

    Growth Opportunities at Neksjob CorporationWe believe in empowering our employees to reach their full potential. As a Contact Center Agent, you will have the opportunity to develop your skills, take on new challenges, and advance your career.Job DutiesAs a Customer Support Specialist, you will be responsible for addressing customer concerns, providing...