Contact Center Operations Supervisor

About the JobWe are seeking a highly skilled Contact Center Supervisor to join our team at EPX: EPERFORMAX CONTACT CENTERS. This is a critical role in ensuring the success of our service desk program/account, thereby also contributing to the overall success of our organization.Main ResponsibilitiesSupervise and manage a team of contact center agents to...

We are seeking an experienced Contact Center Supervisor to join our team. In this role, you'll be responsible for managing a team of agents, providing guidance and coaching to ensure they meet performance targets.The Key Responsibilities:Manage a team of 10 or more agents, providing guidance and coaching to ensure they meet performance targets.Develop and...

We are looking for a highly organized Call Center Manager to join our team at Staff4Me. As the Call Center Manager, you will be responsible for overseeing the day-to-day operations of our call center, ensuring high-quality customer service delivery.About the PositionLead a team of call center representatives and supervisors to achieve business...

About the JobWe are hiring a Contact Center Representative to provide world-class customer support. As a Contact Center Representative, you will be the face of our company, interacting with customers and resolving their queries in a timely and efficient manner.Key Responsibilities:* Handle customer calls, emails, or chats in a professional and courteous...

Job DescriptionThe Senior Manager Contact Center Operations will be responsible for overseeing the day-to-day operations of our contact center, including managing supervisors, overseeing quality, production, and hours, and assisting with the implementation of strategic sales plans.Key Responsibilities:Manage Sales SupervisorsOversee quality, production, and...

We are seeking a dynamic and results-driven Operations Manager to lead and oversee the day-to-day operations of our contact center. The ideal candidate will be responsible for ensuring that the contact center consistently meets client service level agreements (SLAs), enhances the overall customer experience, and drives team performance. The Operations...

OverviewAt Qualfon Corporation, we are committed to delivering exceptional customer experiences through our call center operations. We seek a highly skilled and experienced Call Center Operations Supervisor to lead our team in achieving this goal.Key ResponsibilitiesOversee the daily operations of all Call Center Department functions, ensuring seamless...

Ventra is a leading business solutions provider for facility-based physicians practicing anesthesia, emergency medicine, hospital medicine, pathology, and radiology. Focused on Revenue Cycle Management, Ventra partners with private practices, hospitals, health systems, and ambulatory surgery centers to deliver transparent and data-driven solutions that solve...

**Job Summary**Your Go to Recruiter seeks an experienced Application Administration specialist to lead the development and maintenance of our contact center solution. As a key member of our team, you will design and implement functional contact flows, ensuring seamless interactions between our solution and telephony carriers.\The ideal candidate will have a...

We are looking for an experienced Quality Control Manager - Contact Center to oversee the quality control functions of our contact center operations. The successful candidate will have a proven track record of implementing quality control processes and ensuring compliance with regulatory requirements.Key responsibilities include:Developing and implementing...

About the Role:We are seeking an experienced Contact Center Team Lead to join our Trinity Workforce team. In this role, you will be responsible for leading a team of customer service representatives and managing daily operations to ensure excellent customer satisfaction.The successful candidate will have a proven track record in contact center operations...

About IntouchCXWe're changing the way people think about customer service, and we need your help. At IntouchCX, we're committed to delivering exceptional customer experiences that drive business results. As a Quality Assurance Analyst, you will play a critical role in ensuring that our Customer Service Representatives (CSRs) and Tier 2 teams are providing...

About UsVentra is a leading business solutions provider for facility-based physicians practicing anesthesia, emergency medicine, hospital medicine, pathology, and radiology. Focused on Revenue Cycle Management, Ventra partners with private practices, hospitals, health systems, and ambulatory surgery centers to deliver transparent and data-driven solutions...

Job Summary:TASQ Staffing Solutions is seeking a highly experienced Call Center Operations Supervisor to lead our call center operations team. The successful candidate will have a proven track record of managing teams, optimizing workflows, and driving business growth.Responsibilities:* Manage day-to-day call center operations, ensuring seamless delivery of...

Eteam is committed to delivering exceptional customer experiences, and we are looking for a highly motivated Contact Center Professional to help us achieve this goal. As a key member of our team, you will play a critical role in ensuring that our customers receive the highest level of service and support.Job Summary:We are seeking a qualified candidate who...

About the TeamOur Contact Center team is dedicated to delivering exceptional customer experiences. As a Contact Center Specialist, you will be part of a dynamic and supportive team that prioritizes collaboration and mutual respect.Key Responsibilities:Customer Engagement: Respond to customer inquiries, resolve issues, and provide product information.Order...

Role OverviewWe are looking for a skilled Senior Banking Operations Manager to join our team at Tasq Staffing Solutions. As a Customer Service Team Lead, you will be responsible for overseeing the day-to-day activities of a contact center team and ensuring that customers receive exceptional service.Main Responsibilities:Supervise a team of customer service...

**Job Overview:**TASQ Staffing Solutions is seeking an experienced Financial Services Trainer to join our team. As a Trainer, you will play a key role in developing the skills of our contact center team members.**Responsibilities and Expectations:**Develop and deliver training programs to improve customer service skillsMaintain relationships with...

Chong Hua Hospital is looking to hire an experienced and highly dynamic Contact Center Manager who will be having a key leadership role responsible for overseeing and managing all the daily operations of the department, ensuring high quality, efficient handling of incoming calls via Care Link, social media inquiries, and non-patient inquiries related to...

**Job Description**As a Contact Center Representative at Neksjob, you will play a critical role in delivering exceptional customer experiences. Your main responsibility will be to respond to customer inquiries and resolve their concerns in a timely and professional manner.**Key Responsibilities**You will be responsible for assisting customers with returns,...