Network and Desktop Specialist

5 days ago


Manila, National Capital Region, Philippines MicroSourcing Full time

Welcome to MicroSourcing, where diversity and talent are at the forefront of our business strategy. As the largest offshore provider of managed services in the Philippines, we pride ourselves on fostering an inclusive culture that empowers individuals to thrive.


About the Role

We're seeking an experienced IT Support Specialist to join our team. This key position involves ensuring the smooth operation of our IT infrastructure, resolving technical issues, and providing exceptional customer service.

  • Utilize your strong L1/L2 experience to support various internal stakeholders with a full range of IT service support.
  • Adjust to constant business change, including new requirements, evolving goals and strategies, business acquisitions, and emerging cloud technologies.

Key Responsibilities

The successful candidate will be responsible for:

  • Managing and taking ownership of IT request tickets through the entire lifecycle.
  • Providing desktop, printer, and mobile device support for head office users.

Why Work with Us?

At MicroSourcing, we offer a comprehensive benefits package, including competitive rewards, comprehensive healthcare coverage, paid time-off, group life insurance, and performance bonuses. Enjoy the balance between work and life with flexible work arrangements and opportunities for career growth.



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