Customer Claim Validator

2 days ago


Taguig, National Capital Region, Philippines beBeeSettlement Full time $7,200 - $7,800
Claims Resolution Specialist

This role involves reviewing and validating customer claims, ensuring their accuracy and compliance with established policies and procedures.

Key Responsibilities:
  • Review and evaluate customer claims submitted through various channels.
  • Investigate claims to determine validity and eligibility based on company guidelines.
  • Gather and analyze supporting documentation to support claim decisions.
  • Determine appropriate settlement amounts for valid claims.
  • Maintain accurate records of all claim activities in the company database.
  • Communicate effectively with customers regarding claim status.
  • Collaborate with team leads to resolve complex claims and escalate issues as needed.
  • Identify and report potential fraud or abuse.
  • Stay updated on relevant industry regulations and company policy changes.
Requirements:
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Attention to detail and organizational skills.
Benefits:

Flexible working arrangements, full-time employment.

Seniority Level:

Entry level.

Job Function:

Analyst.

Industry:

Technology.

Location:

Manila.



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