
Customer Claim Validator
2 days ago
This role involves reviewing and validating customer claims, ensuring their accuracy and compliance with established policies and procedures.
Key Responsibilities:- Review and evaluate customer claims submitted through various channels.
- Investigate claims to determine validity and eligibility based on company guidelines.
- Gather and analyze supporting documentation to support claim decisions.
- Determine appropriate settlement amounts for valid claims.
- Maintain accurate records of all claim activities in the company database.
- Communicate effectively with customers regarding claim status.
- Collaborate with team leads to resolve complex claims and escalate issues as needed.
- Identify and report potential fraud or abuse.
- Stay updated on relevant industry regulations and company policy changes.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Attention to detail and organizational skills.
Flexible working arrangements, full-time employment.
Seniority Level:Entry level.
Job Function:Analyst.
Industry:Technology.
Location:Manila.
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