Quality Management Expert
3 days ago
About the Role
We are seeking a highly skilled Quality Management Expert to join our team in Cebu. As a Quality Management Expert, you will play a crucial role in ensuring the quality of our software products and services. Your primary responsibilities will include coordinating and performing internal process/product audits, creating audit reports, and communicating quality audit results to stakeholders.
Key Responsibilities:
- Coordinate and perform internal process/product audits to ensure compliance with established standards and procedures.
- Create audit reports that provide actionable recommendations for improvement.
- Communicate quality audit results to stakeholders, including management and team members.
- Provide support to software project teams by collecting project data, analyzing it, developing, recommending, and monitoring corrective and preventive actions.
- Analyze project and company-wide quality data to identify areas for improvement.
- Create analysis reports that provide insights and recommendations for improvement.
- Provide guidance on performing root cause analysis and recommending corrective and preventive actions.
- Facilitate process improvement initiatives in project teams and the organization.
Requirements:
- Bachelor's degree in engineering, IT-related course, or equivalent work experience.
- At least 3 years of Quality Management experience, preferably in Software Quality Management.
- Well-versed in QC Tools, RCA tools, and techniques.
- Knowledgeable and experienced in CMMI, ISO9001, Six Sigma, and Software Quality Audits.
- Knowledgeable in various software development processes, including Waterfall, Agile, V-model, etc.
- Knowledgeable and experienced in Software Process Improvement and Software Metrics.
- Quantitative Data Analysis skills, including Descriptive Statistics, Exploratory, and Confirmatory Data Analysis.
- Ability to develop and conduct Software Quality-related trainings.
- Excellent communication and interpersonal skills.
- Demonstrated initiative, problem-solving, and critical-thinking skills.
- Strong attention to detail.
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