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Furniture Industry QA Professional

1 week ago

Manila, National Capital Region, Philippines ConnectOS Full time
About ConnectOS
We are an Australian retail company with a reputation for delivering high-quality furniture products. Our team is passionate about providing excellent customer service, and we are looking for a talented individual to join us as a Customer Service Quality Analyst. This role involves working closely with our sales teams to ensure that all customers receive exceptional service.

Key Performance Indicators
  1. Complete regular reports, analyze metrics and share findings with relevant teams.
  2. Maintain accurate records of customer interactions and provide feedback to the sales team.

What You'll Need
  • At least 2 years of experience in a customer-facing role.
  • Excellent communication and problem-solving skills.

Why Work With Us?
  • Competitive salary package and annual bonuses.
  • Opportunities for career advancement and professional growth.