ERP Support Specialist
2 weeks ago
About the Role
">We are seeking an experienced ERP Support Specialist to join our team in Manila. The ideal candidate will have a strong background in supporting ERP and POS applications, with a proven track record of resolving complex technical issues.
">Responsibilities
">- Provide exceptional support to end-users, responding to queries and resolving technical issues in a timely and efficient manner.
- Analyze and document functional/business requirements, ensuring that solutions meet customer needs.
- Develop test plans for the testing team, ensuring that all scenarios are covered and that software meets quality standards.
- Conduct user acceptance testing for final project review, verifying that software meets customer expectations.
Requirements
">To be successful in this role, you will need:
">- 4-6 years of experience in a support role, preferably in an ERP/POS environment.
- Strong knowledge of SQL Server (2005/2008/2010/2012) and PL-SQL.
- Familiarity with retail/POS/ERP functional knowledge and strong database understanding.
- Excellent communication and problem-solving skills, with the ability to work in a remote team environment.
What We Offer
">In return for your expertise, we offer a competitive salary of PHP 49,000 per month, plus additional benefits and opportunities for career growth.
">Location
">This role is based in Manila, working from home (WFH). You will be required to work standard hours of 9am to 6pm, Monday to Friday.
">About Us
">Nityo Infotech is a leading provider of IT services and solutions, committed to delivering high-quality products and services to our customers. We value our employees and provide a supportive and dynamic work environment.
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