ERP Support Specialist

2 weeks ago


Manila, National Capital Region, Philippines Nityo Infotech Full time

About the Role

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We are seeking an experienced ERP Support Specialist to join our team in Manila. The ideal candidate will have a strong background in supporting ERP and POS applications, with a proven track record of resolving complex technical issues.

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Responsibilities

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  • Provide exceptional support to end-users, responding to queries and resolving technical issues in a timely and efficient manner.
  • Analyze and document functional/business requirements, ensuring that solutions meet customer needs.
  • Develop test plans for the testing team, ensuring that all scenarios are covered and that software meets quality standards.
  • Conduct user acceptance testing for final project review, verifying that software meets customer expectations.

Requirements

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To be successful in this role, you will need:

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  • 4-6 years of experience in a support role, preferably in an ERP/POS environment.
  • Strong knowledge of SQL Server (2005/2008/2010/2012) and PL-SQL.
  • Familiarity with retail/POS/ERP functional knowledge and strong database understanding.
  • Excellent communication and problem-solving skills, with the ability to work in a remote team environment.

What We Offer

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In return for your expertise, we offer a competitive salary of PHP 49,000 per month, plus additional benefits and opportunities for career growth.

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Location

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This role is based in Manila, working from home (WFH). You will be required to work standard hours of 9am to 6pm, Monday to Friday.

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About Us

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Nityo Infotech is a leading provider of IT services and solutions, committed to delivering high-quality products and services to our customers. We value our employees and provide a supportive and dynamic work environment.



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