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Human Resource Director

2 weeks ago

LapuLapu City, Central Visayas, Philippines Continuum Global Solutions Full time

At Continuum Global Solutions, we are committed to delivering exceptional customer experiences through our global network of contact centers. Our team of over 11,000 employees serves top-tier clients across multiple industry verticals, leveraging world-class voice, chat, email, and social technologies.

Job Summary

We are seeking a highly skilled Manager Human Resource to join our team in Cebu, Philippines. The ideal candidate will have a strong background in HR operations, with experience in managing day-to-day HR activities, including employee relations, performance management, and compliance.

Key Responsibilities
  • Develop and implement HR strategies that align with the company's mission and vision.
  • Manage employee grievances and conflicts, ensuring compliance with labor laws and company policies.
  • Provide guidance on performance appraisal processes and career development.
  • Design and execute comprehensive onboarding programs for new employees.
Requirements
  • Bachelor's degree in Human Resources, Business Administration, or related field.
  • At least 5 years of experience as an HR Manager in a BPO organization.
  • Strong understanding of Philippine Labor Code and employment laws.
  • Excellent communication, interpersonal, conflict resolution, and active listening skills.