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German Customer Service Job Opening

3 weeks ago

Quezon City, National Capital Region, Philippines beBeecustomer Full time ₱2,470,000 - ₱3,010,000
Customer Service Representative Opportunity

The role of a customer service representative involves being the initial point of contact for consumer conversations, providing feedback, resolving issues, and recording case information and data across multiple channels. This entails troubleshooting, researching solutions, and delivering resolutions to Level 1 consumer problems.

The representative is responsible for ensuring proper consumer handling and escalation procedures while performing assigned functions according to process and standardized policies and procedures. The representative is accountable for customer satisfaction by achieving specific, measurable performance goals daily.

This position requires working an assigned shift, which may have varying start times.

Key Requirements:

  • Troubleshooting and problem-solving skills
  • Effective communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Flexibility and adaptability

Benefits:

This opportunity offers a chance to work in a dynamic environment, develop new skills, and contribute to the success of the organization.

Additional Information:

Please note that this is a full-time position with varying shift start times.