Salesforce Technologist

3 days ago

Cebu City, Central Visayas, Philippines beBeeDeveloper Full time ₱60,000 - ₱90,000
Job Summary:

We are seeking a skilled Salesforce developer to join an innovative project leveraging the latest in Salesforce technologies.

The role involves working with advanced Salesforce technologies, including Enhanced Chat, Einstein for Service, and Data Cloud.

You'll be part of a collaborative team helping to transform the agent experience through automation and AI-driven insights.

Key Responsibilities:
  1. Configure and customize Salesforce Service Cloud for case management via email, chat, and web forms
  2. Implement and support Enhanced Chat (formerly Live Agent / Messaging In-App and Web) functionality
  3. Develop and deploy features using Apex (Triggers, Classes, Batch Jobs, Services, Utilities)
  4. Build and maintain Lightning Web Components (LWC) and Flows to support business processes
  5. Collaborate on the integration of Data Cloud with external Data Warehouses to surface customer data
  6. Support the build and integration of Einstein for Service features including suggested responses and agent co-pilot functionality
  7. Work closely with stakeholders to ensure user-friendly experiences and optimized workflows
  8. Ensure platform scalability, performance, and compliance with best practices in Salesforce development
Required Skills and Qualifications:
  1. Minimum of 3+ years hands-on Salesforce development experience
  2. Strong expertise in Salesforce Service Cloud implementation
  3. Proficient in Apex, including Triggers, Classes (Controllers, Services, Batch, Utilities)
  4. Experience in developing Lightning Web Components (LWC)
  5. Hands-on experience with Flows for process automation
  6. Working knowledge of Enhanced Chat is a strong plus
  7. Experience with Data Cloud and integrations with external data sources is an advantage
  8. Familiarity with Einstein for Service and/or Agent Force is a bonus
  9. Optional but nice-to-have: experience with Aura Components and Experience Cloud
Benefits:
  1. Work on an innovative project leveraging the latest in Salesforce technologies
  2. Collaborate with global teams and build impactful solutions for customer service
  3. Competitive compensation and fully remote setup
Why This Role?
  • Transform the agent experience through automation and AI-driven insights
  • Develop and deploy cutting-edge Salesforce features
  • Collaborate with a global team to drive innovation and customer satisfaction

  • Marketing Technologist

    1 week ago

    Makati City, National Capital Region, Philippines FINEX Full time $900,000 - $1,200,000 per year

    Job Title: Marketing TechnologistLocation: San Isidro Makati/Office BaseEmployment Type: Full-timeDepartment: Marketing / TechnologyPurpose of the RoleWe are looking for a Marketing Technologist who can seamlessly bridge marketing strategy with technical execution. This role will lead the integration, optimization, and backend architecture of marketing...