Travel Industry Support Associate
1 month ago
About Gratitude Philippines
Gratitude Philippines is a dynamic and customer-centric organization that values the contributions of its team members. As a Customer Service Representative, you will play a crucial role in delivering exceptional service to our clients.
Job Summary
We are seeking a highly motivated and experienced Travel GDS Professional to join our team. The ideal candidate will have a proven track record of providing top-notch support to customers and working collaboratively with colleagues to achieve shared goals.
Key Responsibilities:
- Provide timely and effective support to customers via various communication channels
- Analyze customer inquiries and respond promptly, resolving issues efficiently
- Develop strong relationships with customers through active listening and empathy
- Collaborate with internal teams to ensure seamless support delivery
Requirements:
To be successful in this role, you should possess:
- 1 year of experience working with GDS systems, preferably in the travel industry
- A high school graduate with excellent communication and problem-solving skills
- The ability to work in a fast-paced environment with multiple priorities
- Flexibility to adapt to changing circumstances and meet deadlines
Benefits:
As a valued member of our team, you can expect:
- A competitive salary range of 23,000 - 34,000
- Ongoing training and development opportunities to enhance your skills
- A supportive and inclusive work environment
Location:
This position is based in Quezon City, and onsite attendance is required. We offer a convenient location with ample parking facilities and easy access to public transportation.
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