Travel Industry Support Associate

1 month ago


Quezon City, National Capital Region, Philippines Gratitude Philippines Full time

About Gratitude Philippines

Gratitude Philippines is a dynamic and customer-centric organization that values the contributions of its team members. As a Customer Service Representative, you will play a crucial role in delivering exceptional service to our clients.

Job Summary

We are seeking a highly motivated and experienced Travel GDS Professional to join our team. The ideal candidate will have a proven track record of providing top-notch support to customers and working collaboratively with colleagues to achieve shared goals.

Key Responsibilities:

  • Provide timely and effective support to customers via various communication channels
  • Analyze customer inquiries and respond promptly, resolving issues efficiently
  • Develop strong relationships with customers through active listening and empathy
  • Collaborate with internal teams to ensure seamless support delivery

Requirements:

To be successful in this role, you should possess:

  • 1 year of experience working with GDS systems, preferably in the travel industry
  • A high school graduate with excellent communication and problem-solving skills
  • The ability to work in a fast-paced environment with multiple priorities
  • Flexibility to adapt to changing circumstances and meet deadlines

Benefits:

As a valued member of our team, you can expect:

  • A competitive salary range of 23,000 - 34,000
  • Ongoing training and development opportunities to enhance your skills
  • A supportive and inclusive work environment

Location:

This position is based in Quezon City, and onsite attendance is required. We offer a convenient location with ample parking facilities and easy access to public transportation.



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