Leading Project Manager

1 day ago

Mabalacat, Central Luzon, Philippines beBeeProjectManagement Full time ₱900,000 - ₱1,200,000
Director, Project Management

Job Description

The Director of Project Management will be responsible for overseeing the successful implementation of complex projects and internal initiatives in a senior management capacity. This includes managing project teams, establishing deadlines, assigning functional responsibilities, leading and directing the work of others, facilitating communication and monitoring project progress to ensure quality deployment is completed on time, according to specifications and within budget.

Responsibilities:

  • Performance management, coaching, development and recognition of direct reports
  • Support the deployment, promotion and achievement of departmental and corporate strategy, business goals and objectives
  • Responsible for oversight of the successful implementation of Learning & Development projects and internal initiatives
  • Project execution through ensuring the application of functional methodology and global process
  • Risk identification and mitigation
  • Escalation and change management
  • Communicate and document key program requirements and status to clients, internal team members and other key stakeholders including an executive audience
  • Build, manage and maintain master project documentation

Requirements:

  • BA/BS or equivalent relevant experience
  • Experience leading the implementation of complex, large scale global projects, including the management and oversight of diverse functional project teams in Learning & Development
  • Experience leading and managing direct report teams in the call center and/or business process outsourcing industry with familiarity with call center financials
  • Experience with client facing senior and executive level management communications and formal presentation delivery
  • Experience with project management and word processing software, spreadsheet and flowcharting applications
  • Project Management Certification: Project Management Professionals (PMP)

What We Offer:

  • Supportive of your career and professional development
  • An inclusive culture and community minded organization where giving back is encouraged
  • A global team of curious lifelong learners guided by our company values
  • Ask us about our paid time off (PTO) and wellness and healthcare benefits
  • And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you

About Us:

We are a customer experience company that makes customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

Primary Location:

Central Luzon-Pampanga

Seniority level:

Not Applicable

Employment type:

Full-time

Job function:

Project Management and Information Technology

IT Services and IT Consulting, Outsourcing and Offshoring Consulting, and Telecommunications

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