Logistics Operations Manager

2 days ago


Paranaque City, Calabarzon, Philippines Ergo Contract Phil Inc. Full time
Job Title: Delivery Manager

Ergo Contract Phil Inc. is seeking a highly skilled Delivery Manager to join our team.

Key Responsibilities:
  • Logistics Cost Management: Monitor and analyze logistics costs, transportation expenses, and identify opportunities for cost savings through efficient routing and negotiation with logistics service providers.
  • Customer Liaison: Liaise with internal teams and external customers to provide updates on shipment status, resolve queries or complaints promptly, and ensure a high level of customer satisfaction.
  • Delivery Strategy: Establish strategies and adopt the most effective and efficient way to store and transport goods from origin to destination.
  • Delivery Scheduling: Plan and oversee the scheduling and dispatch of outbound deliveries.
  • Delivery Performance: Monitor delivery performance and implement improvements to meet customer expectations.
  • Third-Party Service Providers: Manage relationships with third-party logistics (3PL) providers, ensuring adherence to service agreements, negotiate and monitor contracts, evaluate and select providers based on performance and reliability, and conduct regular reviews and assessments of third-party services.
Requirements:
  • Education: Bachelor's Degree in Business Administration, Engineering, Logistics, Supply Chain Management, or equivalent.
  • Experience: At least 5 years of experience in Logistics and Warehouse Management.
  • Skills: Strong problem-solving skills, ability to handle logistics challenges and emergencies, strong leadership and team management skills, ability to analyze logistics data and metrics to identify trends and areas for improvement.


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