Logistics Operations Manager

4 weeks ago


Paranaque City, Calabarzon, Philippines Ergo Contract Phil Inc. Full time
Job Title: Delivery Manager

Ergo Contract Phil Inc. is seeking a highly skilled Delivery Manager to join our team. As a key member of our logistics team, you will be responsible for overseeing the delivery of goods and ensuring that our customers receive their products in a timely and cost-effective manner.

Key Responsibilities:
  • Monitor logistics costs and identify opportunities for cost savings through efficient routing and negotiation with logistics service providers.
  • Liaise with internal teams and external customers to provide updates on shipment status, resolve queries or complaints promptly, and ensure a high level of customer satisfaction.
  • Establish strategies and adopt the most effective and efficient way to store and transport goods from origin to destination.
  • Plan and oversee the scheduling and dispatch of outbound deliveries.
  • Ensure that all deliveries are made in a timely and cost-effective manner.
  • Monitor delivery performance and implement improvements to meet customer expectations.
  • Coordinate with the production team to align delivery schedules with production output.
Managing Third-Party Service Providers:
  • Manage relationships with third-party logistics (3PL) providers, ensuring adherence to service agreements.
  • Negotiate and monitor contracts to ensure cost-effective and high-quality services.
  • Evaluate and select third-party providers based on performance and reliability.
  • Conduct regular reviews and assessments of third-party services to ensure continuous improvement.
Qualifications:
  • Bachelor's Degree in Business Administration, Engineering, Logistics, Supply Chain Management, or equivalent.
  • At least 5 years of experience in Logistics and Warehouse Management.
  • Background in SAP or similar ERP/Logistics software is an advantage.
  • Strong problem-solving skills and the ability to handle logistics challenges and emergencies.
  • Strong leadership and team management skills, with the ability to motivate and develop staff.
  • Ability to analyze logistics data and metrics to identify trends and areas for improvement.


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