
Retail Customer Experience Consultant
2 days ago
We're seeking a dedicated Customer Experience Specialist to join our team. As a Sales Advisor, you'll play a vital role in delivering exceptional customer service, fostering a positive shopping environment, and driving sales and profit growth.
- Provide top-notch customer experience by offering assistance, sharing product knowledge, and creating an easy-to-shop environment.
- Fold, hang, display, and merchandise garments to maximize selling opportunities, ensuring visually appealing store displays.
- Process, stock, and replenish garments on the sales floor and in the stock room, maintaining a well-organized store atmosphere.
- Support customer purchases and returns at the register, providing accurate and friendly service.
Qualifications & Skills
To succeed as a Customer Experience Specialist, you'll need:
- A proactive and helpful approach, with excellent communication skills to foster collaboration and collective success.
- Flexibility and adaptability to adjust to changing circumstances and customer needs, taking initiative to address customer inquiries efficiently.
- Effective time management, prioritizing tasks to meet deadlines and maintain a high level of productivity.
- Previous experience in retail, merchandising, or customer service, with a customer service mindset that prioritizes customer needs while serving as a brand ambassador.
- Strong fashion knowledge and genuine interest in fashion trends, with a selling mindset to approach and fulfill customer needs.
Benefits & Opportunities
As a valued member of our team, you'll enjoy:
- Competitive pay and benefits package, including a staff discount card for use in-store and online across our brands.
- Opportunities for career growth and professional development, with access to training programs and workshops.
- A dynamic and inclusive work environment that values diversity, equity, and inclusion, where you can grow and thrive.
About Us
We're a leading fashion retailer committed to delivering high-quality products at affordable prices, with a focus on sustainability and social responsibility. Join us and be part of a global community that's passionate about fashion, innovation, and making a positive impact.
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