E-commerce Operations Specialist

14 hours ago

Makati City, National Capital Region, Philippines beBeeCoordinator Full time $16,000 - $32,000
Remote E-commerce Coordinator

This role supports the smooth operation of the executive office and e-commerce store by managing calendars, communications, and project coordination.

The assistant ensures the Shopify store is updated accurately and that quality assurance checks maintain a seamless customer experience.


Job Responsibilities
  • Manage executive calendars, schedule meetings, and coordinate logistics.
  • Monitor inboxes and assist with communications and follow-ups.
  • Prepare meeting notes, presentations, and internal documentation.

Shopify Store Management
  • Update product pricing, descriptions, and website content including headers and collections.
  • Conduct regular content audits and implement site-wide copy changes.
  • Use Shopify's admin dashboard to create or modify pages and collections.

Quality Assurance & Testing
  • Perform QA checks after product launches, price updates, or site changes.
  • Test customer journeys such as add-to-cart, checkout, and confirmation emails.
  • Identify and escalate bugs or UX/UI issues promptly.

Coordination with Developers and Agencies
  • Serve as primary point of contact for developers, designers, and marketing partners.
  • Track open projects, requests, and deadlines using tools like Asana, Trello, or Notion.
  • Document and communicate requirements and QA feedback clearly.

General Operations
  • Monitor store performance and flag irregularities.
  • Assist with pulling performance reports and customer data.
  • Help document SOPs and improve internal workflows.

Requirements
  • 2+ years in an executive assistant, e-commerce coordinator, or similar operations role.
  • Proven familiarity with Shopify or similar CMS/e-commerce platforms.
  • Experience with quality assurance testing in e-commerce environments.
  • Basic coding experience (HTML/CSS) to manage site updates.
  • Strong organizational and communication skills with high attention to detail.

Preferred Qualifications
  • Proficiency in Shopify admin and CMS management.
  • Ability to perform detailed QA testing and troubleshoot UX/UI issues.
  • Strong project management and documentation skills.
  • Effective communicator and collaborator across departments and external agencies.
  • Comfortable working independently in a fast-paced, remote environment.

What We Offer
  • Remote position with flexible work hours.
  • Opportunity to work with a dynamic team.
  • Professional development opportunities.

How to Apply
  • Send your resume and cover letter to apply for this role.

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