
Senior Email Quality Assurance Specialist
4 days ago
Are you a detail-oriented professional with expertise in CRM operations and email quality assurance? We're seeking an experienced Email Marketing QA Lead to join our fast-paced, global marketing team.
This role involves ensuring the accuracy, compliance, and performance of lifecycle marketing efforts. You'll be responsible for managing workflow queues, conducting campaign quality assurance, and partnering with stakeholders on compliance, audit, and documentation processes.
- Work remotely and enjoy a flexible schedule with U.S. EST hours availability.
- Participate in a performance-based bonus program and receive referral incentives.
- Benefit from a comprehensive compensation package and career growth opportunities.
The ideal candidate has 3+ years of experience in CRM operations, email quality assurance, or campaign compliance roles. You should possess excellent coordination skills, proficiency in CRM/marketing technology tools, and experience maintaining QA documentation, compliance protocols, and campaign governance.
Key Responsibilities:- Manage task assignments across multiple teams to ensure timely delivery and proper prioritization.
- Perform quality reviews of CRM campaign assets, HTML templates, and audience definitions.
- Maintain and reinforce QA playbooks, compliance runbooks, and documentation standards.
- Intermediate to advanced experience with CRM/marketing technology tools (e.g., Braze, SFMC, Hightouch, Google/Adobe Analytics).
- Experience supporting marketing audits or collaborating with legal/privacy teams.
- Familiarity with Google Tag Manager or similar pixel tracking tools.
- Paid time off and holiday PTO.
- Professional development opportunities.
- Competitive compensation and benefits package.
- Ultra detail-oriented - you catch what others miss.
- Clear communicator - can collaborate and update cross-functional teams confidently.
- QA champion - you push standards upward, not just enforce minimums.
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