Senior Technical Systems Specialist
1 day ago
This advanced technical role requires a highly skilled professional to provide support and troubleshooting for complex issues. The ideal candidate will have experience in managing Citrix environments, Active Directory, and virtualization technologies.
Key Responsibilities- Resolve complex technical issues via phone, email, remote access, and onsite.
- Act as the primary escalation point from tier 1 and tier 2 support technicians.
- Provide training as needed to the tier 1 and tier 2 support teams.
- Advanced troubleshooting for server network issues.
- Manage Citrix environments including XenApp, XenDesktop, and Netscaler products.
- Setup, management of, and troubleshooting Active Directory environments.
- Virtualization design, implementation, and support (VMware, Hyper-V, Citrix Xen).
- Maintain and update documentation along with creation of technical procedures.
- Device firmware and OS patching/upgrades as required.
- Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent professional experience).
- Relevant certifications preferred: Microsoft, Azure Administrator/Engineer, Cisco CCNA/CCNP, VMware VCP, Citrix CCA/CCP, Fortinet NSE, Palo Alto PCNSA/PCNSE.
- 5+ years in advanced systems/network administration, preferably in MSP or enterprise environment.
- Proven ability to resolve complex technical issues via phone, email, remote access, and onsite.
- Hands-on expertise with network troubleshooting and configuration for Cisco, Fortinet, Meraki, Dell, Palo Alto, Ubiquiti, and SonicWall devices (routing, switching).
- Advanced knowledge in Microsoft Windows Server, Azure, cloud computing platforms, and desktop operating systems/hardware.
- Strong experience managing Citrix environments (XenApp, XenDesktop, NetScaler).
- Proficiency in Active Directory setup, management, and troubleshooting (Group Policy, DNS, DHCP).
- Solid background in virtualization technologies (VMware, Hyper-V, Citrix Xen) including design, implementation, and ongoing support.
- Familiarity with enterprise storage systems (iSCSI, RAID, SAN, NAS).
- Expert-level skills in Office 365 and Azure administration, migrations, and license management for SaaS products.
- Experience as primary escalation point for Tier 1 & Tier 2 support teams, including mentoring and providing training.
- Ability to manage device firmware and OS patching/upgrades across multiple platforms.
- Capable of creating and maintaining technical documentation and standard operating procedures.
- Skilled in project ownership — can handle assigned projects and meet deadlines consistently.
- Excellent problem-solving and analytical abilities.
- Strong communication skills for direct client interaction and team collaboration.
- Able to work independently with minimal supervision in a remote setting.
- Strong organizational skills and attention to detail.
-
Technical System Specialist
1 day ago
Caloocan City, National Capital Region, Philippines beBeeTechnical Full time ₱900,000 - ₱1,200,000Our organization is engaged in micro-financing initiatives that advance comprehensive and sustainable development through integrated social services.We have two pillar programs: The Ikabuhi Microfinance Program (IMP) for financial services and the Sustainable Development Program (SDP) for social services.We are seeking technical specialists to provide...
-
Technical Systems Professional
1 day ago
Caloocan City, National Capital Region, Philippines beBeeTechnical Full time $30,000 - $60,000Job Profile:The IT Support Specialist role entails providing expert technical assistance and troubleshooting for desktop computers, overseeing IT resources, and facilitating user support through a help desk system. This specialist will address technical issues, diagnose problems, and ensure timely and effective assistance is provided to users.Key...
-
Technical Systems Administrator
1 day ago
Caloocan City, National Capital Region, Philippines beBeeExperience Part time $6,000 - $6,500Remote IT Specialist PositionWe are seeking a skilled IT specialist to join our team in a remote setup.Manage and maintain Microsoft 365 admin portals, user accounts, licenses, and security policies.Configure, monitor, and troubleshoot VOIP phone systems and call routing.Support and maintain Windows systems, including remote access and patching.Provide tier...
-
Technical Banking Systems Expert
1 day ago
Caloocan City, National Capital Region, Philippines beBeeImplementation Full time ₱4,000 - ₱6,000Job DescriptionWe are seeking an experienced Avaloq Technical Specialist/Consultant to join our international team. The ideal candidate will have a proven track record of delivering core banking system implementations or migrations, with a strong understanding of banking operations and processes.The successful candidate will work closely with the client to...
-
Caloocan City, National Capital Region, Philippines beBeeTechnical Full time $120,000 - $200,000Market Management Systems Technical LeadThis position involves overseeing the technical implementation of market management systems, ensuring that contractual obligations are fulfilled and supporting customer deployments across various regions.Key Responsibilities:Develop and implement MMS solutions for major customers, driving technical excellence and...
-
Vehicle Technical Support Specialist
1 day ago
Caloocan City, National Capital Region, Philippines beBeeAutomotive Full time ₱800,000 - ₱1,200,000Job DescriptionA Vehicle Technical Assistance Specialist provides expert support to automotive technicians by diagnosing complex technical issues and offering solutions related to vehicle performance and repairs.If you have in-depth automotive knowledge and exceptional customer service skills, this opportunity combines both to ensure efficient problem...
-
Senior Technical Expert
1 day ago
Caloocan City, National Capital Region, Philippines beBeeTechnical Full time $90,920 - $118,480Job TitleWe are seeking a seasoned expert in technical support to join our team. As a senior technical support engineer, you will be responsible for leading the diagnosis, troubleshooting, and resolution of complex technical issues.Key Responsibilities:Serve as the escalation point for high-priority or highly complex issues.Own and resolve critical...
-
Technical Support Specialist
1 day ago
Caloocan City, National Capital Region, Philippines beBeeSupport Full time $50,000 - $60,000Job OpportunityWe are seeking a skilled and experienced Technical Support Specialist to join our team.This role involves providing white-glove, end-user support via phone, email, and chat. You will be responsible for managing incidents and requests within the ServiceNow ticketing system, performing daily ticket follow-ups with end-users, resolving username...
-
Technical Support Specialist
1 day ago
Caloocan City, National Capital Region, Philippines beBeeSupport Full time ₱6,200 - ₱7,900Job OverviewWe are seeking a skilled Technical Support Specialist to join our team. As a Remote Technical Support Representative, you will play a crucial role in delivering exceptional technical assistance to our customers.Key ResponsibilitiesProvide timely and effective resolutions to inbound technical support requests via phone, chat, or email.Diagnose and...
-
Senior Systems Integration Specialist
2 weeks ago
Quezon City, National Capital Region, Philippines beBeeSolutions Full time ₱60,000 - ₱120,000Senior Systems Integration SpecialistWe are seeking an experienced Senior Systems Integration Specialist to join our team. This is a challenging role that requires strong technical skills and excellent communication abilities.Key Responsibilities:Analyze and define business requirements to identify functionality gaps and recommend best practice...
