High Value Account Manager

1 week ago

Pagadian, Zamboanga Peninsula, Philippines beBeeStrategic Full time $80,000 - $100,000

Our Customer Success team focuses on high-value customer relationships, ensuring satisfaction and driving business growth through strategic account planning.

Key Responsibilities
  • Manage key accounts to foster engagement, build trust, and drive adoption of our technology.
  • Establish strong relationships with customers, understanding their needs, and addressing concerns promptly.
  • Develop partnerships with key stakeholders in customer organizations, leveraging these relationships to achieve business outcomes.
  • Collaborate with customers to create joint success plans, maintaining a deep understanding of their business goals and objectives.
  • Deliver exceptional customer experiences that support our brand promise of delivering superior cybersecurity outcomes and facilitate the sale of additional services and products.
Requirements
  • A minimum of 5 years' experience in customer-facing roles, preferably in customer success, support, sales, or business development.
  • Exceptional communication and interpersonal skills, with the ability to build positive business relationships and drive success with customers.
  • Ability to translate customer needs into actionable business requirements and develop strategic account plans.
  • Fluency in Mandarin speaking is highly desirable.

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