Customer Advocate

7 days ago

Manila, National Capital Region, Philippines Paris Miki Optical Full time

We are seeking a skilled Sales Representative to join our team at Paris Miki Optical. In this role, you will be responsible for driving product sales and knowledge by interacting with customers in a sales environment.

About the Job:
  • You will need to demonstrate advanced products knowledge and adhere to company policies and procedures.
  • The ideal candidate will have strong written and verbal communication skills and be able to provide excellent customer service.
  • They will also have the ability to use the Internet to push products to a targeted market and teach other sales consultants how to make sales to potential consumers.
  • This role requires discovering target markets and advantages of different companies and finding new ways to make products attractive to customers.
Main Responsibilities:
  • Recommend frames or contact lenses that suit the customer's style, face, and specifications.
  • Adjust and fit frames according to prescriptions and customer specifications.
  • Prepare work orders for optical technicians to manufacture lenses.
  • Keep inventory of frames and contact lenses to ensure product variety and customer satisfaction.
  • Educate customers on how to wear and maintain glasses and contact lenses.
  • Perform administrative duties such as managing prescriptions, customer records, and insurance.
Key Requirements:
  • Bachelor's Degree in Commerce, Economics, Marketing, Business Administration or equivalent.
  • 2+ years of direct sales experience.
  • Ability to provide excellent customer service.
  • Strong written and verbal communication skills.
  • Strong interpersonal skills and ability to develop relationships.
  • Excellent training and presentation skills.
  • Strong visual merchandising background.
  • Highly motivated and able to work under pressure.
  • Strong problem-solving skills and ability to anticipate challenges.
  • Strong PC skills including Excel, Word, and PowerPoint.

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