Customer Service Representative Professional
1 day ago
We are a leading provider of customer service solutions, dedicated to delivering exceptional experiences for our clients and their customers.
At Work Services, we strive to build long-lasting relationships with our partners and employees, fostering a culture of growth, teamwork, and innovation.
Job Summary
This is an exciting opportunity for a motivated and enthusiastic individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing top-notch customer support to our clients, resolving issues efficiently, and exceeding customer satisfaction expectations.
Key Responsibilities:
- Respond to customer inquiries via phone, email, or chat in a professional and courteous manner
- Resolve customer complaints in a timely and effective manner, ensuring high levels of customer satisfaction
- Provide product information and recommendations to customers, promoting our services and driving sales
- Maintain accurate records of customer interactions and issue resolution
Requirements:
- Bachelor's degree in a related field (e.g., business, communications, customer service)
- At least 3 months of experience in a customer-facing role, preferably in the BPO industry
- Able to work in a fast-paced environment, meeting productivity and quality standards
- Excellent communication, problem-solving, and interpersonal skills
What We Offer:
- Competitive salary and benefits package
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
- A $25,000 sign-on bonus for eligible candidates
Working Conditions:
This is a full-time position, requiring flexibility to work on-site and adhere to a shifting schedule. Must be willing to work ASAP.
*Must be vaccinated against COVID-19*
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