Customer Service Representative Professional

1 day ago


san simon, Philippines Work Services Full time
Company Overview

We are a leading provider of customer service solutions, dedicated to delivering exceptional experiences for our clients and their customers.

At Work Services, we strive to build long-lasting relationships with our partners and employees, fostering a culture of growth, teamwork, and innovation.


Job Summary

This is an exciting opportunity for a motivated and enthusiastic individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing top-notch customer support to our clients, resolving issues efficiently, and exceeding customer satisfaction expectations.


Key Responsibilities:
  • Respond to customer inquiries via phone, email, or chat in a professional and courteous manner
  • Resolve customer complaints in a timely and effective manner, ensuring high levels of customer satisfaction
  • Provide product information and recommendations to customers, promoting our services and driving sales
  • Maintain accurate records of customer interactions and issue resolution

Requirements:
  • Bachelor's degree in a related field (e.g., business, communications, customer service)
  • At least 3 months of experience in a customer-facing role, preferably in the BPO industry
  • Able to work in a fast-paced environment, meeting productivity and quality standards
  • Excellent communication, problem-solving, and interpersonal skills

What We Offer:
  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • A $25,000 sign-on bonus for eligible candidates

Working Conditions:

This is a full-time position, requiring flexibility to work on-site and adhere to a shifting schedule. Must be willing to work ASAP.

*Must be vaccinated against COVID-19*



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