Customer Service Representative
18 hours ago
Valeros Business Company is a dynamic and growing organization committed to delivering exceptional customer experiences.
We are seeking a highly skilled and motivated Customer Service Representative to join our team in Pampanga, Philippines.
This is an exciting opportunity for a college graduate with a passion for customer service to grow their career with a reputable company like ours.
About the Role:
We are looking for a candidate who can provide top-notch customer support through various communication channels, including phone, email, and chat. As a Customer Service Representative, you will be responsible for resolving customer complaints, answering queries, and providing solutions to ensure customer satisfaction.
Your excellent communication and problem-solving skills will enable you to effectively handle customer inquiries and concerns, while your multitasking abilities will allow you to manage multiple tasks simultaneously.
Requirements:
To be successful in this role, you should have:
• A college degree from a recognized institution
• At least six months of experience in the Customer Experience (CX) industry or a related field
• Excellent English communication skills, both written and verbal
• Outstanding customer service, problem-solving, and multitasking skills
• Proficiency in computer applications and software used in customer service operations
• Ability to work in a fast-paced environment with shifting schedules
What We Offer:
We provide a comprehensive compensation package that includes benefits such as competitive salary, opportunities for growth and development, and a supportive work environment. As a valued member of our team, you will have access to training and resources to help you succeed in your role and advance your career.
Join our team and take the first step towards a rewarding career in customer service
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