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Bilingual Polish Language Specialist
2 months ago
Job Summary:
We are seeking a highly skilled Bilingual Polish Speaker to join our team at Ayuda Business Management Solution Inc. As a Bilingual Polish Speaker, you will be responsible for providing exceptional language support to our clients and internal teams. Your primary focus will be on translating and interpreting documents, as well as providing customer service and support in both English and Polish.
Key Responsibilities:
- Translate and interpret documents from English to Polish and vice versa
- Provide customer service and support in both English and Polish
- Initiate and implement Quality Assurance and process improvement activities
- Assist in Capability Development of bilinguals by conducting coaching or language training activities
- Research, compile and learn business, tools and technical terminologies
- Use and contribute in strengthening translation tools to increase productivity
- Work with teams and diverse range of people
- Work in a Service Desk setting involving spoken and written communication in the foreign language (non-English)
- Will be cross-trained on technical (SAP, Oracle, SFDC, Service Desk, etc.) or project management/support tasks
- Work on a project as technical support (SAP, Oracle, SFDC, Service Desk, etc.)
Requirements:
- Bachelor's degree in Information Technology, Computer Science, or other relevant fields
- Desk job experience
- Effective communication skills in both English and Polish
- Experience in providing customer service, analytical testing, quality assurance testing, or other relevant experience
- Familiarity with MS Word, MS Excel, and MS PowerPoint
- Experience in analysis, troubleshooting, problem solving and project management
- Willingness to work on holidays, weekends, shifting schedules and extended working hours
