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PHP Service Excellence Agent

1 week ago

Davao City, Davao, Philippines Neksjob Philippines Full time
Your Role
As a Customer Service Representative at Neksjob Philippines, you will play a vital role in shaping our customers' experiences. You will be responsible for handling a high volume of customer interactions, providing timely and effective solutions to their queries and concerns.

Key Responsibilities
• Handle customer calls, emails, and chats with professionalism and courtesy
• Troubleshoot and resolve customer complaints and issues
• Provide accurate and up-to-date product information and recommendations
• Collaborate with internal teams to ensure seamless service delivery

Requirements
To succeed in this role, you must have:
• High School (Old Curriculum) or Senior High School Graduate
• Minimum of 1 year customer service experience
• Strong English communication skills
• Ability to work in a dynamic environment, either remotely, in a call center, or an office setting

Benefits Package
We offer a comprehensive benefits package, including performance bonuses, allowances, career growth opportunities, and healthcare benefits.