Ecommerce Customer Support Specialist

1 week ago

Hagonoy, Central Luzon, Philippines beBeeCustomerService Full time ₱15,000 - ₱25,000
Customer Service Representative Job Summary

We are seeking a proactive and organized customer service representative to support our ecommerce customers and order fulfillment operations. This role requires excellent communication skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment.

Key Responsibilities:

  • Respond promptly and professionally to customer inquiries via email, chat, and phone
  • Process customer orders accurately and efficiently using our ecommerce platform
  • Monitor inventory levels and coordinate with the warehouse team to ensure stock availability
  • Resolve order discrepancies, shipping issues, and returns in a timely manner
  • Provide customers with updates on order status and shipment tracking
  • Collaborate with the logistics team to ensure timely and accurate order fulfillment
  • Maintain detailed and accurate customer records and order information

Required Qualifications and Skills:

  • High school diploma or equivalent; Bachelor's degree in Business Administration, Marketing, or related field preferred
  • Minimum of 2 years of experience in customer service, preferably in an ecommerce or retail environment
  • Strong understanding of order management systems and ecommerce platforms
  • Excellent communication and problem-solving skills
  • Attention to detail and ability to manage multiple tasks simultaneously
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook)

Preferred Skills:

  • Experience with inventory management software
  • Familiarity with shipping carriers and logistics processes
  • Ability to work in a fast-paced, dynamic environment
  • Strong organizational and time management skills

Benefits:

  • Competitive salary and benefits package
  • Opportunity to work in a dynamic and growing company
  • Professional development opportunities

How to Apply:

  • Submit your resume and cover letter to [insert contact information]

  • Remote Ecommerce Support Specialist

    1 week ago

    Hagonoy, Central Luzon, Philippines beBeeEcommerce Full time $7,200 - $8,400

    Job Title: Ecommerce Virtual AssistantWe are seeking a highly skilled and proactive ecommerce virtual assistant to support our team. The ideal candidate is experienced, takes initiative, and can work independently with minimal supervision.Responsibilities:Manage daily administrative and ecommerce tasks such as order processing, customer support, and email...

  • Operations Ecommerce Expert

    1 week ago

    Hagonoy, Central Luzon, Philippines beBeeEcommerce Full time $60,000 - $90,000

    Ecommerce Operations SpecialistWe are seeking a detail-oriented, dynamic operations specialist with a passion for problem-solving and a deep understanding of e-commerce operations.This role is ideal for someone who thrives in a fast-paced environment, is eager to align with a mission-driven organization, and is excited about making an impact.

  • Customer Support Specialist

    1 week ago

    Hagonoy, Central Luzon, Philippines beBeeCustomerService Full time $20,800 - $41,600

    Remote Customer Service RepresentativeWe are seeking a highly skilled customer service professional to join our team.Provide exceptional service to clients via phone, email, and chat.Handle inbound calls, emails, and chats with customers in a professional and courteous manner.Respond to customer inquiries and resolve issues in a timely and efficient...

  • Ecommerce Order Processor

    1 week ago

    Hagonoy, Central Luzon, Philippines beBeeCustomerService Full time ₱214,000 - ₱231,000

    Customer Service Representative Job DescriptionThe Customer Service Representative is responsible for managing customer interactions, processing orders, and maintaining accurate data entry within the online marketplace. This role requires expertise in handling inquiries, resolving order issues, updating inventory, and ensuring seamless operations across...

  • Shopify Ecommerce Store Manager

    1 week ago

    Hagonoy, Central Luzon, Philippines beBeeEcommerce Full time ₱900,000 - ₱1,200,000

    Shopify Performance Optimization SpecialistWe are seeking a highly skilled and experienced eCommerce professional to oversee the creation, management, and optimization of our Shopify store. The goal is to improve user experience and boost conversions.Main Responsibilities:Manage and update the Shopify store, ensuring products, collections, and integrations...

  • Ecommerce Strategy Executive

    1 week ago

    Hagonoy, Central Luzon, Philippines beBeeEcommerce Full time $90,000 - $120,000

    Job Title: Marketing Operations ManagerOverviewWe are seeking a highly motivated and experienced Ecommerce Operations Manager to oversee ecommerce operations and marketing strategies, with a strong focus on the US market. This role is instrumental in enhancing brand identity, optimizing digital presence, and driving significant growth in sales and customer...

  • IT Operations Technical Support Specialist

    1 week ago

    Hagonoy, Central Luzon, Philippines beBeeTechnical Full time $6,700 - $6,850

    Pacvue is the leading software suite for eCommerce advertising, sales, and intelligence.Job RoleWe are seeking a Technical Support Specialist to join our Corporate IT team.About the RoleThis technical support specialist will provide advanced technical assistance, escalated troubleshooting, and assist in maintaining operational continuity across our systems,...

  • Ecommerce Operations Specialist

    1 week ago

    Hagonoy, Central Luzon, Philippines beBeeEcommerce Full time ₱1,000,000 - ₱2,500,000

    Ecommerce Operations SpecialistMaximize your potential in a role that requires precision, attention to detail, and strong organizational skills. We are seeking a professional with proficiency in spreadsheet software and basic knowledge of e-commerce platforms to manage product listings, maintain accurate data, and ensure smooth operations on online...

  • Senior Ecommerce SEO Specialist

    1 week ago

    Hagonoy, Central Luzon, Philippines beBeeEcommerce Full time ₱3,000,000 - ₱5,000,000

    Search Engine Optimization ManagerWe are seeking a seasoned search engine optimization expert to drive our online presence forward in the ecommerce space.As a key member of our team, you will be responsible for conducting thorough keyword research, analyzing website traffic patterns, and developing effective SEO strategies that elevate our site's visibility...

  • Ecommerce Customer Experience Representative

    1 week ago

    Hagonoy, Central Luzon, Philippines beBeeCustomerSupport Full time ₱400,000 - ₱600,000

    Merchant Support Specialist Job OverviewThe primary objective of this role is to deliver exceptional customer service to e-commerce clients through our testing platform.Key responsibilities include troubleshooting technical issues, providing timely and accurate product information, and efficiently managing multiple customer conversations simultaneously.