Help Desk Specialist

Are you looking for a challenging and rewarding career as a Help Desk Support Specialist? Work Services has an exciting opportunity for you!About the Role:As a Help Desk Support Specialist, you will be responsible for providing technical support and assistance to customers via phone, email, and chat. You will also be required to troubleshoot and resolve...

Work Services is hiring a Help Desk Agent to provide top-notch customer support in Clark Pampanga. In this full-time on-site role, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional service to ensure customer satisfaction.Responsibilities:Handle customer support tasks effectivelyCommunicate effectively with...

Qualifications and SkillsBachelor's degree in IT, Computer Science, or a related field.4+ years of experience in managing a team; 8+ years in IT service desk or technical support roles.Proven experience in team management or leadership.Strong knowledge of ITIL framework and ITSM tools (e.g., ServiceNow, Remedy).Excellent communication, problem-solving, and...

About the RoleProvide high-quality support to clients through various channels (live chat, phone, email, and Zoom meetings)Educate and train clients on all RateMyAgent featuresInvestigate and resolve technical issues, collaborating with internal teams and external providers to ensure seamless solutionsDevelop strong relationships with internal stakeholders,...

About Work ServicesWe are a leading provider of customer support services, dedicated to delivering high-quality solutions to our clients. Our team is passionate about helping businesses succeed, and we are committed to building long-term relationships with our clients.Job OverviewIn this role, you will be responsible for providing excellent customer service...

Are you a rockstar in customer support looking for a new challenge?KMC Solutions is seeking a skilled CUSTOMER SUPPORT SPECIALIST to join our team.In this role, you will:Provide exceptional support to our merchant customers via various communication channels, ensuring their needs are met promptly and efficiently.Educate callers on the importance of PCI-DSS...

Required Skills and QualificationsEducation: BS in Information Technology, Management Information Systems (MIS), or equivalent work experience.Experience: At least 6 months of relevant experience.Technical Competency: Proficiency in at least three (3) of the following: desktop support for Windows, Microsoft Office, Outlook, Avaya or Nortel telephony, Windows...

Job Description:We are seeking a highly motivated and customer-focused Technical Support Representative to join our team. As a Technical Support Representative, you will be responsible for interacting with customers to resolve technical issues, provide product information, and ensure a best-in-class customer experience.Responsibilities:Handle customer...

Customer Service Representative RoleJob SummaryWe are seeking a highly motivated and experienced Customer Service Representative to join our team in Clark Pampanga. The successful candidate will be responsible for handling customer inquiries, resolving issues, and providing exceptional customer service.Responsibilities and ExpectationsHandle customer...

We are looking for a highly motivated individual to provide technical assistance to our customers over the phone or email as the first point of contact.

Company OverviewTwistResources, Inc. is a leading provider of specialized IT and AV services with decades of history in the field.Our team is dedicated to delivering exceptional customer experiences and has established itself as a market leader in the industry.About the RoleWe are seeking a highly motivated and proactive IT Support Specialist to join our...

About LG Accounting SolutionsWe're a forward-thinking accounting firm dedicated to empowering businesses to succeed. With over 25 years of experience, we've built a reputation for trust, expertise, and partnership.Our comprehensive services include tax compliance & advisory, cash flow modeling & business analysis, succession planning, and proactive solutions...

Job DescriptionThe Technical Service Advisor will be responsible for delivering high-quality customer service and support to our clients, ensuring that all queries are responded to promptly and work tickets are resolved efficiently.The role involves dealing with various stakeholders, including clients and contractors, and requires strong interpersonal and...

Tata Consultancy Services is seeking a skilled Quality Lead to oversee the quality assurance function within its IT service desk. This role involves developing quality standards, driving continuous improvement initiatives, and ensuring high-quality support services to end-users.Key Responsibilities:Develop and implement quality assurance policies,...

About Work ServicesWe are a dynamic and rapidly growing company that provides exceptional customer support services. Our team is dedicated to delivering high-quality solutions to our clients.Job DescriptionWe are seeking a highly motivated and experienced individual to join our team as a Help Desk Specialist. In this role, you will be responsible for...

**Company Overview:**Pan Asia Resources PH Inc. is a dynamic and growing company seeking a skilled IT Service Desk professional to join our team.

Job SummaryThe Help Desk Team Member will be responsible for providing high-quality customer service and support to our clients, ensuring that all queries are responded to promptly and work tickets are resolved efficiently.The role involves dealing with various stakeholders, including clients and contractors, and requires strong interpersonal and...

Job DescriptionWe are seeking a highly motivated and experienced Customer Service professional to join our team at J-K Network Services. The successful candidate will be responsible for delivering exceptional customer service by resolving inbound queries promptly and professionally.Main TasksManage customer relationships through effective communication and...

Job Title: Automation Solutions SpecialistAbout Us:Dempsy Resource Management Inc. is a leading provider of industrial automation solutions, committed to helping our clients improve efficiency and productivity.Job Description:We are seeking an experienced Automation Solutions Specialist to join our team. As an Automation Solutions Specialist, you will be...

Are you passionate about helping people achieve their financial goals? Do you have a strong understanding of life insurance products and services? If so, we may have the perfect opportunity for you at Gratitude Philippines. We are seeking a highly skilled and experienced Life Insurance Specialist to join our team.About the RoleIn this role, you will be...