Technical Help Desk Professional

Are you looking for a challenging and rewarding career as a Help Desk Support Specialist? Work Services has an exciting opportunity for you!About the Role:As a Help Desk Support Specialist, you will be responsible for providing technical support and assistance to customers via phone, email, and chat. You will also be required to troubleshoot and resolve...

Work Services is hiring a Help Desk Agent to provide top-notch customer support in Clark Pampanga. In this full-time on-site role, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional service to ensure customer satisfaction.Responsibilities:Handle customer support tasks effectivelyCommunicate effectively with...

Qualifications and SkillsBachelor's degree in IT, Computer Science, or a related field.4+ years of experience in managing a team; 8+ years in IT service desk or technical support roles.Proven experience in team management or leadership.Strong knowledge of ITIL framework and ITSM tools (e.g., ServiceNow, Remedy).Excellent communication, problem-solving, and...

We are looking for a highly motivated individual to provide technical assistance to our customers over the phone or email as the first point of contact.

Job Description:We are seeking a highly motivated and customer-focused Technical Support Representative to join our team. As a Technical Support Representative, you will be responsible for interacting with customers to resolve technical issues, provide product information, and ensure a best-in-class customer experience.Responsibilities:Handle customer...

About the RoleProvide high-quality support to clients through various channels (live chat, phone, email, and Zoom meetings)Educate and train clients on all RateMyAgent featuresInvestigate and resolve technical issues, collaborating with internal teams and external providers to ensure seamless solutionsDevelop strong relationships with internal stakeholders,...

Required Skills and QualificationsEducation: BS in Information Technology, Management Information Systems (MIS), or equivalent work experience.Experience: At least 6 months of relevant experience.Technical Competency: Proficiency in at least three (3) of the following: desktop support for Windows, Microsoft Office, Outlook, Avaya or Nortel telephony, Windows...

Tata Consultancy Services is looking for a seasoned Quality Assurance Professional to lead its IT service desk quality assurance function. In this role, you will develop and implement quality standards, drive continuous improvement initiatives, and ensure high-quality support services to end-users.Responsibilities:Develop and implement quality assurance...

Tata Consultancy Services is hiring a skilled Senior Quality Assurance Professional to lead its IT service desk quality assurance function. In this role, you will develop and implement quality standards, drive continuous improvement initiatives, and ensure high-quality support services to end-users.Responsibilities:Develop and implement quality assurance...

Job DescriptionWe are seeking a highly motivated and experienced Customer Service professional to join our team at J-K Network Services. The successful candidate will be responsible for delivering exceptional customer service by resolving inbound queries promptly and professionally.Main TasksManage customer relationships through effective communication and...

**Company Overview:**Pan Asia Resources PH Inc. is a dynamic and growing company seeking a skilled IT Service Desk professional to join our team.

Job DescriptionThe Technical Service Advisor will be responsible for delivering high-quality customer service and support to our clients, ensuring that all queries are responded to promptly and work tickets are resolved efficiently.The role involves dealing with various stakeholders, including clients and contractors, and requires strong interpersonal and...

We are seeking a highly experienced Technical Quality Manager to join our team at Tata Consultancy Services. In this role, you will oversee the quality assurance function within our IT service desk, developing and implementing quality standards, driving continuous improvement initiatives, and ensuring high-quality support services to end-users.Key...

About Work ServicesWe are a leading provider of customer support services, dedicated to delivering high-quality solutions to our clients. Our team is passionate about helping businesses succeed, and we are committed to building long-term relationships with our clients.Job OverviewIn this role, you will be responsible for providing excellent customer service...

As a member of our team, you will play a key role in delivering exceptional customer support and experiences to our customers. To succeed in this role, you will need to have strong communication skills, both written and verbal, and be able to handle multiple tasks and prioritize effectively. You will also need to have 1-3 years of experience in customer...

Customer Service Representative RoleJob SummaryWe are seeking a highly motivated and experienced Customer Service Representative to join our team in Clark Pampanga. The successful candidate will be responsible for handling customer inquiries, resolving issues, and providing exceptional customer service.Responsibilities and ExpectationsHandle customer...

Work Services is committed to delivering exceptional customer experiences, and we're seeking a talented Service Desk Representative to join our team. In this role, you will be responsible for providing proactive and reactive support to customers, ensuring their needs are met promptly and professionally.About the Position:This is an exciting opportunity to...

Company Overview:TRT Solutions Limited is a leading provider of innovative IT solutions.Job Description:The Global Service Desk Engineer role involves providing prompt and professional technical support to customers worldwide.Key Responsibilities:Ensure timely resolution of technical incidents within agreed service level agreements (SLAs).Maintain effective...

Job DescriptionWe are seeking a highly skilled and technical Technical Support Professional to join our team at Mass Markets. As a key member of our technical support department, you will be responsible for providing top-notch technical support to our clients through phone, email, and chat.About the TeamOur technical support team is dedicated to delivering...

**About the Job**MATEC Technical Energy Solutions & Services Corp. is seeking a Marketing and Sales Professional to join our team.The ideal candidate will have a strong background in sales and marketing, excellent communication skills, and the ability to work in a fast-paced environment.Responsibilities include:Generating new business opportunities through...