
Data Insights Specialist
6 hours ago
Data Insights Specialist Position Summary:
- Support clients through platform implementation and adoption, reviewing and scoping support tickets to drive business value.
- Align client business objectives with baseline configuration options for seamless integration.
- Solution client implementations based on client needs and platform architecture for optimal results.
- Partner with engineers to address client issues and verify solutions for quality assurance.
Primary Responsibilities:
- Manage progress on client deliverables to ensure timely completion.
- Review client sites and usage metrics to proactively identify areas for improvement.
- Collaborate with data engineers on business rules and logic implementation to drive data-driven decision making.
- Identify opportunities to expand client subscriptions to meet evolving data needs.
- Surfacing client feedback and needs to product management for continuous improvement.
Requirements:
- 2-4 years of client-facing data analyst experience.
- Experience collaborating with technical teams as a QA, BA, and/or PM to drive project success.
- Proficient in Microsoft Office 365 - Word, Excel, PowerPoint, Outlook.
- Experience with Tableau or Power BI for data visualization and insights.
- Familiarity with programming languages (SQL and Python) or comfortable working with programming queries for data analysis.
Momentive Software helps purpose-driven organizations solve critical challenges, engage their audience, simplify operations, and grow revenue through its cloud-based software and services.
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