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Operations Efficiency Analyst

2 weeks ago

Manila, National Capital Region, Philippines Security Bank Corporation Full time
About the Position

As a Quality Assurance Officer, you will be responsible for ensuring that our processes are efficient, effective, and aligned with our company goals. You will handle service level analysis and reports that are essential to the process of improvement and execution.

Key Responsibilities

  • Develop and implement quality assurance procedures.
  • Conduct regular audits and assessments to ensure compliance with policies and procedures.
  • Identify areas for improvement and propose solutions.
  • Collaborate with teams to implement process improvements.
  • Provide training and support to staff on quality assurance procedures.
Qualifications
  • Bachelor's degree in any field.
  • 2-4 years relevant experience in quality assurance or a related field.
  • Preferably with Lean Six Sigma background and experience.
  • Knowledge of Business process modelling, analysis and design. Knowledge of Process Performance management in Banking and finance.
  • Excellent communication and interpersonal skills.
  • Willingness to work on premises.
About Security Bank Corporation

Security Bank Corporation is a Philippine-based bank that provides a wide range of financial services to individuals and businesses.

We're committed to innovation and excellence in all aspects of our business.